1. Ryano89's Avatar
    My wife periodically gets a loud crack and then no sound out of the speakers while using her phone. Verizon says it is a software issue, I don't see how this is possible. Am I missing something?

    Posted via the Android Central App
    10-11-2015 03:24 PM
  2. B. Diddy's Avatar
    Does that happen with a particular app, or is it pretty random? Does the sound come back after a while, or does she have to reboot?
    10-11-2015 05:34 PM
  3. Ryano89's Avatar
    Comes back after awhile, and does not appear to have any consistency, happens with different apps. This is her 3rd turbo, all have had problems and neither Verizon nor Motorola will give us a different model. At this point she is completely fed up with the turbo, she had only had it for 7 months and fine through 3 phones. It's insane!

    Posted via the Android Central App
    10-11-2015 07:39 PM
  4. doogald's Avatar
    Sure, I could see there being some third party app running in the background causing a problem like this. It shouldn't happen, but I'd start looking at the settings / battery list for the apps that are using the most battery, try uninstalling them temporarily, and see if that solves the problem.
    B. Diddy and Ryano89 like this.
    10-11-2015 07:50 PM
  5. B. Diddy's Avatar
    You could also boot into Safe Mode and see if the problem recurs. If not, then like doogald said, it's likely some 3rd party app causing the problem. Restart the Device in Safe Mode - DROID TURBO by Motorola | Verizon Wireless
    Ryano89 likes this.
    10-11-2015 09:27 PM
  6. Ryano89's Avatar
    I tried this, problem still occurs, speaker problem, excessive heat, and SEVERE lag, especially when hiring the recents button. Thank you for the suggestion though. I am stumped

    Posted via the Android Central App
    10-11-2015 10:44 PM
  7. B. Diddy's Avatar
    Already tried a cache partition wipe? https://motorola-global-portal.custh...p/30,6720,9277
    10-11-2015 10:59 PM
  8. Ryano89's Avatar
    I just did that last night. I'm waiting to hear from the wife of that did anything.

    Posted via the Android Central App
    10-12-2015 11:59 AM

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