1. AC Question's Avatar
    My Droid Turbo was dropped and the screen eventually went black. But it also started turning on and off constantly by itself. I received my replacement phone through insurance, but want to connect my old phone to my computer to retrieve a few photos that weren't on the cloud. It won't stay on long enough to connect through the USB. It immediately turns off, then on, then off..... Any suggestions on how to keep it on long enough to get my photos off of it? Keep in mind that I can't use the screen at all.
    11-11-2015 09:58 AM
  2. matt.eskes's Avatar
    Sounds like you may have cracked the power button's soldier points and it's shorting out.
    11-11-2015 05:12 PM
  3. Phoenix212's Avatar
    Best thing to do is go to VZW and complaint that the screen is cooked. The Turbo has a 2 year replacement for screen issues. You'll get a refurb Turbo in exchange.
    11-16-2015 12:23 PM

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