1. AC Question's Avatar
    When she receives a text message, there is no sound/vibrate notification. In settings/sound & notification, the notification volume is turned all the way up, and it's also set to vibrate for calls. She receives audio notification of other messages(Facebook, pintrest). We have Verizon for our provider.
    11-20-2015 04:56 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Open the messaging app, tap Menu>Settings, and look for the notification options there. Are they turned on, with a notification tone set to something besides None or Silent?
    11-21-2015 03:38 PM
  3. tony bag o donuts's Avatar
    If she is using hangouts, the sound is a ding and is so faint. Possibly change it to a louder notification?

    Posted via the Android Central App
    11-22-2015 08:44 AM
  4. jimstaub's Avatar
    Everything appears to be turned on. She receives other notifications from Facebook and such
    11-22-2015 11:13 AM
  5. jimstaub's Avatar
    Whats hangouts? LOL
    11-22-2015 11:13 AM

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