1. AC Question's Avatar
    Hello

    I have the Motorola Droid Turbo. I can send/receive text messages from all carriers except PCS. My number is not blocked. The only was I can send a text to my friend is via MMS texting. I have even done many factory reset but it's the same. They don't have any problems with other version customer, just my phone. Is there something on my phone preventing regular text messages going through?
    01-14-2016 04:33 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you mean MetroPCS? And are you using your Turbo on Verizon, or on a different carrier? (I'm assuming you're on Verizon, since you said they don't have any problems with other "version customer," which must be a typo or autocorrect glitch, right?)
    01-14-2016 04:51 PM
  3. Mydroid2's Avatar
    Yes my friend is on Metro PCS and I am on Verizon. I have no problem sending text message to other carriers, just Metro. On Metro I can only send MMS text. I have Motorola Droid Turbo and I believe my friend has a Samsung
    01-14-2016 06:32 PM
  4. B. Diddy's Avatar
    You're not using Hangouts as your default SMS app, are you?
    01-15-2016 10:29 PM
  5. Mydroid2's Avatar
    No I am using the green messaging app. I have also tried the Verizon messaging app. Same outcome.
    01-16-2016 06:23 AM
  6. B. Diddy's Avatar
    What's the green messaging app? The preinstalled stock Messaging app?
    01-17-2016 01:15 AM
  7. Mydroid2's Avatar
    Yes it was the preistalled messaging app
    01-17-2016 05:54 AM
  8. B. Diddy's Avatar
    I"m afraid I'm out of ideas. The reason why I was asking about Hangouts is that if you use that as your default SMS app, it's easy to accidentally send a Hangouts message to someone instead of an SMS, and if the recipient doesn't use or check Hangouts, they may assume that your message didn't come through. I assume the stock Messaging app doesn't give you options to send anything besides an SMS message, right?
    01-17-2016 08:46 PM

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