1. AC Question's Avatar
    I have a new Motorola Turbo with Android. I have connected to Bluetooth in my 2013 Kia Optima (UVO) I can receive and make calls when connected to Bluetooth. However when I try to use GoogleMaps the voice navigation can't be heard if Bluetooth is active. If I disconnect from Bluetooth then I can hear the navigation. On the phone I have set the Google setting "play voice over Bluetooth".
    My previous phone (windows) didn't have this issue. I also don't get a voice announcement that I have received a text message.
    03-08-2016 10:48 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Bluetooth, select the car, and make sure Media Audio is checked on.
    03-09-2016 09:05 PM
  3. jwm1304's Avatar
    Thanks
    I confirmed that Media Audio is turned on, still no success.
    03-10-2016 01:14 AM
  4. doogald's Avatar
    There is a setting about using alternate channel for Bluetooth for the moto assist app. It's listed on this page: https://motorola-global-portal.custh...p/30,6720,9277

    See if changing that setting works.
    B. Diddy likes this.
    03-10-2016 05:56 AM
  5. jwm1304's Avatar
    Thanks
    I did discover I didn't have Moto Assist Drive turned on. I took that step and still no success. Followed the link you provided but my phone didn't have the Step 3 and 4 options.
    3.Select "Having audio issues using Bluetooth?"
    4.Select "Alternate audio channel"
    I'm Puzzled
    03-10-2016 09:40 PM

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