1. syrixblaze's Avatar
    Hello all,

    I recently upgraded my wife's phone to the new update. We have the same phone and I had no issue with my update. After installing the new update on her phone, it now goes to the no command screen and keeps rebooting to it. I have done a partition wipe, a factory reset and it is still doing the same thing. Any suggestions would be great. Thanks!
    01-05-2017 12:40 PM
  2. doogald's Avatar
    You can try using the Verizon Software Repair Assistant. See http://forums.androidcentral.com/e?l...token=_X_XlwIs

    Do note that I have read before that it may not work on USB 3 ports, so if you know that your computer has both USB 2 and USB 3 ports, try swapping the cable if you get an error message.

    Otherwise, perhaps a trip to the Verizon Wireless store would be worth a try?
    01-05-2017 12:51 PM

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