1. Steve Penzien's Avatar
    Hello ultra lovers,

    I have had my Ultra since release and have loved everything about it... Except... It felt fragile. I went with the otter box and found it to be very protective. However at the sacrifice of the quality of the display. So, I gambled and went naked. Ok for a few weeks. Everything felt and worked better. Until today when gravity got the best of me and my phone.

    2 questions follow this unfortunate event.

    1. Has anyone come across an inexpensive repair option for the glass? The display works, case is good. The glass is so bad I can feel it on my fingers and even worse, I am unable to use the soft keys now. I have quotes from Motorola ($190) to $250+ from independent shops.

    2. Are there any cases out there you use that give 110% protection of this fragile little thing as well as show off its talents?

    I look forward to your insight.

    btw. As of now, I think the cheapest and quickest option is to get another one, add a line and deal with an extra # for 2 years.
    12-22-2013 03:46 AM
  2. Haalcyon's Avatar
    Welcome to the forums.

    I feel a deep pain for your phone. Good luck.
    12-22-2013 07:41 AM
  3. Westiemom's Avatar
    Ouch, ouch, ouch! I feel your pain too! I don't know about repair options because, cross fingers, I haven't had to go there. And I don't know of any case that gives you 100% protection, but the Otterbox you had is probably the most protective. But yes, it's not attractive.

    My most protective case and the one I feel most secure using is the Speck Candy Shell Grip. It is still attractive but also protective. I use it when I think the activities of a particular day might require it! And it really does feel great in the hand, very secure grip.
    12-22-2013 02:34 PM
  4. tyro-n-tequila's Avatar
    you didn't mention the otterbox model you tried, I just got my case in today, the otterbox commuter. so far, so good, and there is no screen interference. the problem I was having is the phone is actually too thin. odd to say but I thought it would be great when I bought the phone but found out that it is actually difficult to handle. its hard to pick up off of a hard surface such as a table and just holding it like any of my other phones, I just cant seem to keep it from slipping out of my hand. anyway, this is the first phone I had to buy a case for, six hours into this and I like it.
    12-24-2013 08:18 PM
  5. EKinNJ's Avatar
    Tell me how you resolved your broken screen problem. Mine broke recently and Motorola is charging $150 to repair it. Kind of hard to swallow.

    -- Make that $175
    03-27-2014 09:33 AM

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