1. jipr's Avatar
    I understand the difference between SMS and MMS, but what I don't understand is why I cannot receive PNG file format in Messenger, but can do so in Hangouts. I also cannot send a PNG file format via Messenger (‘Unsupported picture format’) but can do so via Hangouts. So i guess the ultimate question is: aside from this particular issue is one app better than the other?
    08-07-2014 12:11 PM
  2. B. Diddy's Avatar
    Are you trying to send the picture file in Messenger with mobile data turned on? Remember that MMS requires mobile data, while sending a picture via Hangouts can be done over wi-fi.

    I'm not aware of any restriction for sending .png files via the stock SMS/MMS messaging app, but if it's an issue, have you tried renaming the image file with a .jpg extension? I believe the two extensions are essentially interchangeable.
    jipr likes this.
    08-08-2014 12:07 AM
  3. jipr's Avatar
    Switching to using Hangouts did the trick. Much better app too!
    09-30-2014 01:55 PM

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