1. mawgspawn's Avatar
    I have a brand new Droid X, which I got from the insurance company Asurion to replace my old Droid X which had a broken screen.
    My new phone refuses to charge the battery. For example, my battery is at 20%, and I plug it in, within 5 minutes I get the message that the battery is fully charged. As soon as I take it off the plug it drops back down to 20%.

    Is there any way to fix this? I have tried with 2 separate batteries, and the result is the same, so it is not an issue with the battery. Both batteries charge normally in the old Droid X, neither will charge in the new one.

    Thanks for any help.
    08-14-2011 05:59 PM
  2. joelmic's Avatar
    It sounds as if your "new" droid is doa. I would call Asurion and have them send you a replacement.
    08-14-2011 06:02 PM
  3. jerseyboy357's Avatar
    Its a refurb there's always a chance of this happening.

    Sent from the X of B
    08-14-2011 07:18 PM