1. King Neptune117's Avatar
    Ok so I've had additions replacement droid x for about a month, and have some problems. For one the speaker phone is not as loud as my first x. Secondly, the power button is very squishy. Will they replace my current x for free since my current one is the one they sent me?

    Sent from my DROIDX using Tapatalk
    10-30-2010 05:53 PM
  2. kj11's Avatar
    Maybe they found out you were committing insurance fraud and sent you a busted up replacement....hahaha
    10-30-2010 07:16 PM
  3. dubge's Avatar
    you are still under the 1 year mfg warranty from your date of purchase and if you are over your 1 year it is only 30 days
    10-30-2010 07:33 PM
  4. King Neptune117's Avatar
    What?

    Sent from my DROIDX using Tapatalk
    10-31-2010 11:14 AM
  5. davidnc's Avatar
    Yes if you have the insurance they will replace that one as well, within a year of buying it you should be able to go to vzw store and replaced that way too

    Sent Using TaPaTalk
    10-31-2010 11:32 AM
  6. King Neptune117's Avatar
    Yes if you have the insurance they will replace that one as well, within a year of buying it you should be able to go to vzw store and replaced that way too

    Sent Using TaPaTalk
    great, but will they replace it for free? I had to pay 90 bucks for the deductible last time around.
    10-31-2010 11:57 AM
  7. davidnc's Avatar
    Last spring when I replaced my bb 8330 they did no cost to me at all they had refubs of "my then phone" in store I was there maybe 15 minutes.

    That's why I knew,so its worth inquiring about I would assume yours would be free replacement to

    Sent Using TaPaTalk
    10-31-2010 12:02 PM
  8. King Neptune117's Avatar
    ok thanks i will give it a shot
    10-31-2010 12:07 PM
  9. irishguy0224's Avatar
    They should do it for free. Call customer service and talk to them. When i had a storm2 i went through 4 of them. I went through 15 TouchPro2's all at no cost.
    10-31-2010 02:54 PM
  10. broadwayblues's Avatar
    According to a VZW Rep, 30 days or less, free replacement from insurance company directly, Asurion. After 30 days from your claim, VZW will replace for free as long as it is still in the year warranty.
    10-31-2010 07:00 PM
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