1. killianss's Avatar
    Hey guys, I had a droid X for over a year, unfortunately I dropped it in the water and got this Droid X2 using the insurance.

    This droid X2 has been great except for one annoying repeating issue. This phone basically turns its self off randomly. Does it about 1 to 3 times a day.

    Ive pulled it out of my pocket and its off, left it on a counter and g\came back to it and saw it was off. All sorts of scenarios all of which involve the phone screen being off.

    Now I have tried everything and from what I understand from the Verizon Tech that its a known issue and that I should try widget locker or wait untill 2.3 for it to be resolved. This would be idea except widget locker is a 1.99$ app. The only way I can get the phone to come back is to do a battery pull and it will boot right up.

    I would just like to add i have tried with or without ATK or Launcher Pro.

    Has anyone ever seen this issue, any ideas on what I can o to resolve this. The Verizon rep also said if I get a new phone that there is a good chance that it would do the same thing.

    I really loved my Droid X I would get uptime of 30+ days with it! I just need that kind of stability again.
    07-08-2011 10:10 PM
  2. lehman44's Avatar
    Hey guys, I had a droid X for over a year, unfortunately I dropped it in the water and got this Droid X2 using the insurance.

    This droid X2 has been great except for one annoying repeating issue. This phone basically turns its self off randomly. Does it about 1 to 3 times a day.

    Ive pulled it out of my pocket and its off, left it on a counter and g\came back to it and saw it was off. All sorts of scenarios all of which involve the phone screen being off.

    Now I have tried everything and from what I understand from the Verizon Tech that its a known issue and that I should try widget locker or wait untill 2.3 for it to be resolved. This would be idea except widget locker is a 1.99$ app. The only way I can get the phone to come back is to do a battery pull and it will boot right up.

    I would just like to add i have tried with or without ATK or Launcher Pro.

    Has anyone ever seen this issue, any ideas on what I can o to resolve this. The Verizon rep also said if I get a new phone that there is a good chance that it would do the same thing.

    I really loved my Droid X I would get uptime of 30+ days with it! I just need that kind of stability again.
    I have noticed this also. This morning when I finally woke up I noticed my green led light flashing, I attempted to unlock the phone but the screen would not turn on. I had to do a battery pull to the phone to get it working.

    I had this same issue a few weeks ago. I thought i fixed the problem by getting rid of apps that I would use occasionaly. I thought the problem was fixed as it has not happened for a while. I guess they were not the problem. Now the only similarity I can find is my use of the alarm clock..
    07-09-2011 07:17 AM
  3. killianss's Avatar
    I have noticed this also. This morning when I finally woke up I noticed my green led light flashing, I attempted to unlock the phone but the screen would not turn on. I had to do a battery pull to the phone to get it working.

    I had this same issue a few weeks ago. I thought i fixed the problem by getting rid of apps that I would use occasionaly. I thought the problem was fixed as it has not happened for a while. I guess they were not the problem. Now the only similarity I can find is my use of the alarm clock..
    Yeah seems like it's always when u go to unlock. Is there a display or sleep mode cache we can clear on these?
    07-09-2011 10:45 AM
  4. Kegman's Avatar
    i got the x2 the same way you did and I really wish i never dropped it in the water. it was actually faster and less laggy than this pos x2
    07-10-2011 07:43 PM
  5. killianss's Avatar
    i got the x2 the same way you did and I really wish i never dropped it in the water. it was actually faster and less laggy than this pos x2
    Yeah man that X was solid! I had months straight of uptime no issues.
    07-10-2011 08:43 PM
  6. gschoelles's Avatar
    So far I have found that WiFi and Blue Tooth errors, car charger combined with case temperature and Skype have caused an increase to these issues.

    Also I find that if I don't use a battery pull and at least two consecutive reboots after a freeze or anomalies reboot, the problem continues its frequency.
    07-12-2011 08:06 AM
  7. Kegman's Avatar
    i dont use skype so independantly not causing the issue alone.

    2 consecutive reboots shoudlnt' do anything that 1 reboot doesn't
    07-18-2011 01:10 AM
  8. bur99's Avatar
    Just picked up the Droid X2 yesterday after my OG Droid had its last day. Love the phone for the most part, and everything was working great all day with it.

    Problem is, when I plugged the phone into the charger last night something happened. Woke up this morning and the green LED was lit, but phone would not wake up. Had to pull battery and reset, noticing that it was fully charged on reboot. I was listening to a podcast through Listen last night and noticed that it stopped around the time that I would think the phone would get back up to a full charge.

    I'll be returning this if it continues as I use my phone as an alarm almost every day.
    07-20-2011 07:48 PM
  9. killianss's Avatar
    Just picked up the Droid X2 yesterday after my OG Droid had its last day. Love the phone for the most part, and everything was working great all day with it.

    Problem is, when I plugged the phone into the charger last night something happened. Woke up this morning and the green LED was lit, but phone would not wake up. Had to pull battery and reset, noticing that it was fully charged on reboot. I was listening to a podcast through Listen last night and noticed that it stopped around the time that I would think the phone would get back up to a full charge.

    I'll be returning this if it continues as I use my phone as an alarm almost every day.
    Well today was the last straw lol. I use the phone as an alarm. It was plugged in and charging last night. This morning I got up and looked and my phone did the same thing. It was off, when I call it it just rings(you cant hear it). And the display wouldnt come back so once again i had to do a battery pull to get it back on. I called asurion and they are sending me another phone. I hope when I get the new one(tuesday) it stays on for days! LOL
    07-25-2011 10:11 AM
  10. wojotiger's Avatar
    Has anyone found a fix for this issue? I am having the same issue and this is a problem considering I use my phone as my alarm clock, already was late to work because of it! Any help would be much appreciated.
    09-02-2011 02:33 PM
  11. killianss's Avatar
    Still powers off a month later

    Well guys it looks like gingerbread did not fix this issue at all. Now this time it happens when the phone is charging. Basically over the last 2 weeks i have been late to work because my phone is off in the morning.

    All I do is put it on the charger at night. It charges then I wake up and the phone is off!!. This is terrible.

    The only way to get it back is to unplug it from the charger and do a battery pull.

    ive found a similar issue here

    http://forum.xda-developers.com/show...php?p=17103239

    Losing faith in moto now

    If anyone find a fix please let me know, this is the second droid x2 that i have had with issues shutting off
    09-02-2011 04:55 PM
  12. johncihak's Avatar
    Same problem here. My fix will be to switch to HTC or Samsung. Moto ruined both my DX and DX2 with the GB update.

    Sent from my A500 using Tapatalk
    09-03-2011 12:20 AM
  13. Mister smith 119's Avatar
    I've had this x2 two months now and had this problem with froto but not with gingerbread. It did it while the radio was on. I though it was a hardware problem.
    09-03-2011 10:01 PM
  14. johncihak's Avatar
    I may have found a fix for this. After factory resets, rooting and freezing apps, deleting apps and eliminating live wallpaper nothing worked - the DX2 still froze every day or 2. Then I changed the Battery Mode from Nighttime saver to Performance Mode - its been running 84 hours without a reboot or lock-up, a record for me.
    09-04-2011 07:22 PM
  15. Kegman's Avatar
    well i usually run performance mode unless i forget to change it back when my battery is dying. have not had this problem for some time now. dont know if that was the fix or not. i know i made them send me a new phone too. didn't fix everything but a few things.
    09-04-2011 10:29 PM
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