I received a X2 as a replacement for my Fascinate. I didn't choose this, it was the only phone offered. I took it because I need my calls and the Fascinate (which I LOVE) was not receiving them. So they told me this was the closet phone to the Fascinate.
When I first got it I was a bit irritated about the hard buttons. I liked the touch buttons on the Fascinate. I also don't like that I cannot remove any of the homescreens without using a different launcher.
My biggest issue: horrible pictures. If I take photos outside they are a little better but you can still see cartoonist effects to them. Just a tad bit. They aren't clear and crisp as I thought they would be. I was told this phone had a better camera than the Fascinate but I beg to differ. Any picture I take inside is horribly pixalated...on and off though. Meaning occasionally they will be clear but most of the time they are not.
I called VZW and I was told that there was supposed to be an option in the settings of the camera that said "animation". After research I found that it was "shutter animation". The rep said she was going to send me a replacement because I was missing that option and it should be there. I went to the mall and a store rep told me that menu option was removed with some update. So I'm thinking the replacement phone will be the same way. I couldn't test their display phone because someone else was using it and I had to leave. She said she didn't believe that phone took pictures the same way. She even took photos with my phone and saw for herself.
So now I'm stuck because the solution the phone rep gave me actually isn't a solution at all. Is this an issue with this phone? Anyone else getting this? Any solutions to the problem? I've been seeing something about SD cards but im not sure that makes sense to me as a solution. Plus I don't want to spend unnecessary money on a fix that will not work.
Also, we tried saving to internal storage and changing the resolution. We also did a factory reset. We cleared the cache from the recovery menu and I even cleared the data from the camera app within settings > applications. That cleared the fc I was getting when I changed the resolution from widescreen to 8mp and vice verse. Any other resolution settings worked w/o fc. Now all settings work w/o fc.
Help me!!!! Should I expect this to just be an issue?? The images aren't any clearer on my laptop either. I don't want the replacement if it's going to be the same :-(
Help!!!
When I first got it I was a bit irritated about the hard buttons. I liked the touch buttons on the Fascinate. I also don't like that I cannot remove any of the homescreens without using a different launcher.
My biggest issue: horrible pictures. If I take photos outside they are a little better but you can still see cartoonist effects to them. Just a tad bit. They aren't clear and crisp as I thought they would be. I was told this phone had a better camera than the Fascinate but I beg to differ. Any picture I take inside is horribly pixalated...on and off though. Meaning occasionally they will be clear but most of the time they are not.
I called VZW and I was told that there was supposed to be an option in the settings of the camera that said "animation". After research I found that it was "shutter animation". The rep said she was going to send me a replacement because I was missing that option and it should be there. I went to the mall and a store rep told me that menu option was removed with some update. So I'm thinking the replacement phone will be the same way. I couldn't test their display phone because someone else was using it and I had to leave. She said she didn't believe that phone took pictures the same way. She even took photos with my phone and saw for herself.
So now I'm stuck because the solution the phone rep gave me actually isn't a solution at all. Is this an issue with this phone? Anyone else getting this? Any solutions to the problem? I've been seeing something about SD cards but im not sure that makes sense to me as a solution. Plus I don't want to spend unnecessary money on a fix that will not work.
Also, we tried saving to internal storage and changing the resolution. We also did a factory reset. We cleared the cache from the recovery menu and I even cleared the data from the camera app within settings > applications. That cleared the fc I was getting when I changed the resolution from widescreen to 8mp and vice verse. Any other resolution settings worked w/o fc. Now all settings work w/o fc.
Help me!!!! Should I expect this to just be an issue?? The images aren't any clearer on my laptop either. I don't want the replacement if it's going to be the same :-(
Help!!!