1. tysaviour's Avatar

    For my DroidX2, I got this error when I try and add a contact:

    Error: The application Contacts Storage (process com.motorola.contacts) has stopped unexpectedly.

    1. I tried going to manage applications and clearing the Data.
    2. I tried deleting the "hotmail app" but there was no "hotmail app".
    3. I tried installing "outlook app" but that didn't work.
    4. I tried turning off and on my phone as well as removing the battery for a while, and that didn't work.

    Let me know! Thanks,

    *UPDATE: Ran it in safe mode, and it worked! Thanks sd_shadow!*
    05-08-2014 09:00 PM
  2. sd_shadow's Avatar
    On verizon?
    System version?
    Could try safe mode http://m-support.verizonwireless.com...3641.tp_2.html

    Sent from my XT894 using Tapatalk
    tysaviour likes this.
    05-09-2014 02:37 AM
  3. KC DSD's Avatar
    To: Tysaviour:

    Wondering if you ever obtained a solution for the problem you entered?

    I just ran into the same error message today, followed by a process stoppage, closing down the Contact Application, which appears same as in your thread title, but on my wife's Droid3 running Android 2.3.4.

    05-10-2014 11:34 AM
  4. jessi82's Avatar
    same error here with my mum's phone, and she is located in Germany.
    I made a factory reset today and it worked for about 4 hours. During those 4 hours I cleaned my mum's contacts via googlemail (merge double entries, add birthdays etc.). The contacts I didn't touch, are still working.
    The phone is not rooted, no "unusal" App, actually my mum only has a few apps, all were updated today. There is no hotmail/outlook App, endomodo, Kakao Talk etc.
    Any ideas?
    05-11-2014 12:03 PM
  5. sd_shadow's Avatar
    try safe mode?
    05-11-2014 01:54 PM
  6. jessi82's Avatar
    thanks, I'll try to explain to her what she needs to do over the phone - might take a day or two before I can provide feedback.
    However, when I had her phone with me, I deleted one App after the other without any difference, but it wasn't in safe mode...
    05-11-2014 03:52 PM
  7. jessi82's Avatar
    Contacts are working in safe mode.
    Will start the delete and re-install process...
    05-12-2014 04:39 PM
  8. sd_shadow's Avatar
    Yep, if it's working in safe mode, there is an app causing the issue.

    Sent from my Amazon Kindle Fire using Tapatalk
    05-12-2014 04:43 PM
  9. tysaviour's Avatar
    Hey thanks so much sd_shadow! Running it in safe mode for some reason allowed me to start adding contacts again! Thanks so much!!!
    05-12-2014 10:21 PM
  10. Erik Netto's Avatar
    I ran it in safe mode and I couldn´t edit my contacts... but another app has stopped to. wunderlist. I will try to remove it and try again.
    10-06-2014 01:08 PM

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