04-03-2016 11:13 PM
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  1. youngmir b's Avatar
    Do any of you have my lookout?...it backs up your call logs, contacts, pictures and it can locate, scream, wipe your phone* and remotely lock your device* (*premium only) all you have to do is log in from any internet source and "whoop there it is!" you can even recover your backed up contacts and what not to a new device. It also scans for threats within apps and while your browsing. And for the cherry on top... NO USB NEEDED! Do it on the go all you need is Mobile data or wifi.the down side being you Can download it via pc to your phone but it has to been set up on the phone beforehand sorry...but I will try to prove myself wrong and if so I will let you know promptly!
    Hope this helps you my android family.

    01-31-2014 10:05 AM
  2. youngmir b's Avatar
    Oh and p.s if you have the JUMP program with T-Mobile you get premium free!...super sweet.
    01-31-2014 10:13 AM
  3. ashjmc's Avatar
    Oh boy..This saved my Husband from a huge head ache!! His work phone with business contacts just broke, I was able to recover all the numbers, texts, and call logs as well as control the phone through my laptop even with a broken screen.!! Thanks!!!
    02-07-2014 01:39 PM
  4. cybarm's Avatar
    my pc cant capture
    03-24-2014 11:35 AM
  5. hldbebe78's Avatar
    thank you so much...... this worked perfectly. Was starting to lose hope but got there in the end!!
    04-20-2014 09:24 PM
  6. Aiah SFDC's Avatar
    What can i say, Thank You..you saved lot of my time.
    07-03-2014 01:07 AM
  7. Daine Wendt's Avatar
    Ok to all trying to retrieve contacts.... took me hours to do this but open kies and sync the contacts and then backup on kies 3 if you cant access the phone on kies because the screen is blank and can't put in the pin but the back button and options button light up go to http://findmymobile.samsung.com/login.do login to your Samsung account and click unlock my screen..... once this is done backup the contacts.... There is no contacts tab in kies 3 so go to libraries/documents/Samsung/kies3/backup/(phonemodel)/(phonemodelagain) and amongst a few folders there should be a file that is called contacts.spb close kies 3 and then right click this file and open with kies 2.6 it should then display the contacts export these contacts into a new folder as vcf files so your new phone can read them transfer the files to your new phone. Took me so long to work this out so feel free if this Is irrelevant to resist ****ty comments.
    07-04-2014 02:42 AM
  8. Dstyler_99's Avatar
    You sir just saved my life i just made this account to thank you!!!!
    09-15-2014 04:39 PM
  9. Kendall Wahlgren's Avatar
    How do i download the software for the pc
    09-28-2014 06:01 PM
  10. Jessica Mumbach's Avatar
    OMG trebir! This worked and it was easy. I tried this other suggestions with no luck and Kies worked so quickly and gave me all my information! Whahoo! Thank you very much.
    10-04-2014 09:34 PM
  11. Sarcasm B's Avatar
    Thank you robhall God bless you
    10-15-2014 12:11 PM
  12. Tenoty's Avatar
    I have a recommendation for you -- "MobiKin Doctor for Android",I use it to recover my Samsung phone data.including contacts,text message,photos.etc,It is work well, this is a comprehensive software.Simple, just a few will be able to quickly restore your contacts,Hope this helps!
    10-20-2014 04:47 AM
  13. Reginald BoneyJr's Avatar
    So I'm in a bit of an odd situation, a friend of mine was in a motorcycle accident and the touchscreen of his phone was broken and is just black but the phone is still on. So what I am wanting to do is pull his contacts off of the phone via USB in order to put them on a different phone. He is still in the hospital so we cannot get his password and his mom would like to have him all set up so whenever he's ready there will be a phone for him. Does anyone have any suggestions? All help is greatly appreciated thank you!
    11-06-2014 01:25 PM
  14. Yankeecali1969's Avatar
    Ok, I have a note 3 with a damaged screen. I downloaded the Kies file and was able to upload the files from the old phone. However, the folder containing my photos was empty. And I know that there are photos in there. So, my question is how would I retrieve my photos if the folders says it's empty? I really need to turn the old phone in soon. Any help or suggestions are welcome. Thank you.
    02-20-2015 12:57 PM
  15. Terry Ratliff1's Avatar
    I'm trying but its just not working!
    04-17-2015 12:36 AM
  16. James Howlett2's Avatar
    Sadly this fix did not work since my phone has been set to Plug in as USB device when hooked to my computer. So it errors every time i try to connect it
    04-18-2015 08:38 AM
  17. jakeparlay's Avatar
    Registered for the site just to say thanks for this - worked perfectly and the software can be trusted!
    07-01-2015 09:01 AM
  18. Master Flip's Avatar
    MyPhoneExplorer is just what I needed to recover my files from my broken phone to my PC
    04-03-2016 11:13 PM
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