1. DiggyLR's Avatar
    I got up this morning and finally, there it was!!! The update Ive been waiting for. So I hit update and got in the shower and went on with my business. Got out and the phone was sitting there like brand new. Checked everything, all looked good. All my contacts were listed under contacts untill about an hour after I did the update and now they are still on the phone because I can search for them and use the folder all contacts but just under the normal contacts where it shows the picture there are only three there the rest are gone. Has anyone else ran into this and might you know of what I can do to get my contacts back this is driving me crazy!!!!
    12-11-2009 10:16 AM
  2. Aelther's Avatar
    Were most of your contacts from Facebook/myspace etc.? Try opening the app and signing in, I know I had to sign in to each of my accounts again after updating.
    12-11-2009 10:54 AM
  3. DiggyLR's Avatar
    No, they were just regular contacts. A lot of them had been synced up with facebook but werent ported in from facebook. I can put a folder on the homescreen with all contacts and it pulls up the small popup window but when I go to regular contacts where it has their picture beside it theres nothing.
    12-11-2009 11:31 AM
  4. VictoryCube's Avatar
    In any future updates ill be backing up my contacts beforehand.
    12-11-2009 11:35 AM
  5. DiggyLR's Avatar
    How do you go about backing up the contacts? I came from a BB where the desktop manager had an option to save all the info but this came with no software like that.
    12-11-2009 11:43 AM
  6. dagostin's Avatar
    check your filters maybe in contacts menu for what to show. otherwise, sounds like a bug
    12-11-2009 11:43 AM
  7. Roy Aguilera's Avatar
    Try exporting them from your SD.
    12-11-2009 12:03 PM
  8. DiggyLR's Avatar
    Thank you DA6, as soon as I went to options>import from sd card they all loaded up. I guess the update reset it and took them off the phone or something.
    12-11-2009 12:19 PM
  9. ericatomars06's Avatar
    After my update it asked me to re sync with facebook and i said no.. Maybe it was there that something went wrong. I have all my contacts, phone log and everything else is running great. I would try reloading them, if that doesnt work then hopefully you have your other phone and can stop into a verizon to re install those contacts. Hopefully you work it out though. That would suck if you lost all your contacts..
    12-11-2009 12:28 PM
  10. PortareAF's Avatar
    I had the same problem all my contacts gone from regular contacts, but still in my favorites, still on facebook, it was really weird. However figured to import them from the SD card, thought this happened to everyone else.... guess not.
    12-11-2009 12:51 PM
  11. Giorsoine's Avatar
    I didn't save the contacts but only used the backup tool SE said to use, and now I got no contacts, but as The Protagonist says have favorites ect.

    What do I do?
    11-04-2010 09:55 AM
  12. MarkD60's Avatar
    I lose all my business and new contacts. New contacts I add disappear, all the businesses are gone. I am very fed up.
    Palm OS, 15 years ago, was better than anything on the market today.
    06-26-2012 07:40 PM
  13. MarkD60's Avatar
    I try to order a pizza, the number for Dominoes is gone. I re-add it. Week later, I try to order another pizza, Dominoes is gone again!
    06-26-2012 07:46 PM