Droid wanted to swim... so it vibrated itself into the toilet

[ClickClack911]

OK so I've been searching through this forum and plenty others, looking to get a definitive answer to the question: will my $5.99 per month Verizon insurance cover this water damage so I can get a replacement for $50 / $80????

I've seen some yes'es and some no's....

So, is there anybody who has dealt with this same situation with Verizon that can tell me for sure one way or another???

 

[nox]

Umm well.. Do you have Asurion?

 

[ClickClack911]

I have no clue; I just know I have the $5.99 insurance... so does that mean I have Asurion?

 

[nox]

Ok umm let me have a look real quick. I'll let you know in a lil bit.

 

[nox]

Complete protection of your wireless equipment. It combines the benefits of Asurion Wireless Phone Protection (offered by third–party insurance agency) with the Verizon Wireless Extended Warranty** program. If your phone or covered accessories are inoperable for any reason – lost, stolen damaged or malfunctioning – you can be covered. As a convenience to you, the monthly fee for this service is charged directly to your Verizon Wireless bill.

$39 non–refundable deductible per approved claim

I'm not telling you to say you lost it or it got stolen.

But if it did you could get a refurb droid

 

[Adiliyo]

yea, maybe it'll get lost on the way to vzw....

 

[nox]

yea, maybe it'll get lost on the way to vzw....

What do you mean maybe, its inevitable

 

[ERDude]

Asurion – Your Technology Protection Company

That site should answer all your questions. i know with Sprint they cover water damage.

 

[Roy Aguilera]

What droid?

 

[dlongb13]

^^^^I'm with da6. My storm found its way into a toilet, then I lost it and made an insurance claim. Got a new one, then my lost storm turned up, and it was DRY!!! I don't feel guilty

 

[ClickClack911]

So if I go to the Verizon store tomorrow and report it, will I get a refurbished droid sent in the mail? Or a brand new one right then and there?

 

[nox]

Think you gotta call Asurion and tell them your story, of how it got stolen. You could also try going to Verizon and ask them, they'll probably lead you to Asurion anyways.

 

[Adiliyo]

yea, whichever way you go, i doubt you'll walk out with another droid let alone a new one.

but a refurb is better than a broken one right?

 

[Roy Aguilera]

If you keep it. Take the battery out, stick the droid in a cup of raw rice and leave it there for 24 hours. Do not try to dry it with a blow dryer. After the 24 hours, put the battery back in and try to boot it up.

 

[billbobaggins]

So if I go to the Verizon store tomorrow and report it, will I get a refurbished droid sent in the mail? Or a brand new one right then and there?

You can not go into a Verizon store for this. You have to call Asurion.
Last time my wife dropped her phone in the toilet they did not cover water damage, that was 2 years ago.

 

[nox]

If you keep it. Take the battery out, stick the droid in a cup of raw rice and leave it there for 24 hours. Do not try to dry it with a blow dryer. After the 24 hours, put the battery back in and try to boot it up.

The good ol' rice trick.

You can not go into a Verizon store for this. You have to call Asurion.
Last time my wife dropped her phone in the toilet they did not cover water damage, that was 2 years ago.

Thats why you "don't" tell them that you lost it or it got stolen, right?

 

[Roy Aguilera]

Yeah and most new phones have a sticker that changes color with water contact. So once they open it they will know. Try the rice trick.

 

[Roy Aguilera]

The good ol' rice trick.



Thats why you "don't" tell them that you lost it or it got stolen, right?

The rice trick had worked for centuries.
I would go with "I was mugged".

 

[Cory Streater]

OK so I've been searching through this forum and plenty others, looking to get a definitive answer to the question: will my $5.99 per month Verizon insurance cover this water damage so I can get a replacement for $50 / $80????

I've seen some yes'es and some no's....

So, is there anybody who has dealt with this same situation with Verizon that can tell me for sure one way or another???

Did you buy your Droid with a credit card? My Amex card will refund me for accidental damage/theft up to 90 days from the date of purchase. I think most credit cards have this. You might want to check in to it if you bought it with a card less than 90 days ago.

 

[Cory Streater]

$39 non–refundable deductible per approved claim

Actually, the Droid is considered an "Advanced Device" so the deductible is $89.