After waiting 6mths for the 4g upgrade (I bought it the day it was released) I finally got notice to send in my Xoom for the 4g upgrade. It was suppossed to be delivered today per my tracking #, and after waiting all day and it not arriving I called Fedex and was told first that it would be "probably" delivered tomorrow but to call back this afternoon to check on the progress... I called back and was told it was "misplaced" but not lost, and that I should contact Motorola in case they cannot find it!
I called Motorola and was told a customer service rep. would get back to me but the office was closed at 7:00 Est. and someone would contact me "sometime" tomorrow.
In the meantime I'm paying for a data plan and have no Tablet and keep getting shifted from one place to another... Just wanted everyone on this forum and every other forum I will be posting this on to know how Motorola treats its customers.
I will NEVER buy another Motorola product again! And encourage anyone who's had to wait, first off for the ridiculous amount of time without any notice for the SD card update than the 4g upgrade that there are much better options than Motorola.
My next call is to Verizon to see waht they can do...
I called Motorola and was told a customer service rep. would get back to me but the office was closed at 7:00 Est. and someone would contact me "sometime" tomorrow.
In the meantime I'm paying for a data plan and have no Tablet and keep getting shifted from one place to another... Just wanted everyone on this forum and every other forum I will be posting this on to know how Motorola treats its customers.
I will NEVER buy another Motorola product again! And encourage anyone who's had to wait, first off for the ridiculous amount of time without any notice for the SD card update than the 4g upgrade that there are much better options than Motorola.
My next call is to Verizon to see waht they can do...