After all the nice things I?ve been saying about my Xoom, how much I?ve been talking it up to others for the past month that I?ve had it, mine up and died today.
I don?t know what has happened. When I last turned the screen off, it had plenty of battery, so, when it won?t come back on, I initially felt that the issue wasn?t that it had run out of power.
But, just to be sure, I hooked up the charger ? nothing! The charging indicator light didn?t even light up. When I got home, I put in on the dock, and still nothing.
I took it to the Verizon store, where they confirmed that it wasn?t working, and not just a power issue.
Anyway, it turns out that the procedure for such issues is to send the unit back to Motorola for diagnosis/repair.
Verizon ordered a return box from Motorola for me to send it back in. But, I am pissed. No idea how long this is going to take (I have the uncomfortable feeling that this is going to take a long time). I was really getting used to using my Xoom primarily. It had been working out great for me, and seemed to be functioning perfectly well.
Anyway, just as I was a ?Guinea pig? in getting one so early, it seems I?m also going to be a Guinea pig for the Motorola service/repair/replacement for them.
But, hopefully, I and my Xoom are not instead ?canaries in the coal mine?. I had it just over a month, and while I did use mine extensively, a one-month lifespan is simply unacceptable. I certainly hope whatever has happened to mine is a ?fluke? and not a result of some systemic flaw in the Xoom.
I don?t yet know if Motorola will disclose to me what has happened to my Xoom, but I hope they will.
In the meantime, I?m open to any (wild) speculation on what has happened.
I don?t know what has happened. When I last turned the screen off, it had plenty of battery, so, when it won?t come back on, I initially felt that the issue wasn?t that it had run out of power.
But, just to be sure, I hooked up the charger ? nothing! The charging indicator light didn?t even light up. When I got home, I put in on the dock, and still nothing.
I took it to the Verizon store, where they confirmed that it wasn?t working, and not just a power issue.
Anyway, it turns out that the procedure for such issues is to send the unit back to Motorola for diagnosis/repair.
Verizon ordered a return box from Motorola for me to send it back in. But, I am pissed. No idea how long this is going to take (I have the uncomfortable feeling that this is going to take a long time). I was really getting used to using my Xoom primarily. It had been working out great for me, and seemed to be functioning perfectly well.
Anyway, just as I was a ?Guinea pig? in getting one so early, it seems I?m also going to be a Guinea pig for the Motorola service/repair/replacement for them.
But, hopefully, I and my Xoom are not instead ?canaries in the coal mine?. I had it just over a month, and while I did use mine extensively, a one-month lifespan is simply unacceptable. I certainly hope whatever has happened to mine is a ?fluke? and not a result of some systemic flaw in the Xoom.
I don?t yet know if Motorola will disclose to me what has happened to my Xoom, but I hope they will.
In the meantime, I?m open to any (wild) speculation on what has happened.