1. kvraobsnl's Avatar
    Dear friends,

    I am from India. I recently bought an unlocked at&t optimus g pro e980.
    When I am trying to update, I am getting the message 'handset not registered'.
    How to register it?
    Any problems if I changed to Cyanogenmod?
    Pl clarify. Thanks in advance.
    k v rao
    12-12-2013 06:57 AM
  2. Paul627g's Avatar
    Does this device use a SIM card? If so to my knowledge you must have an active SIM card in the device to receive updates thru your carrier service/provider.
    B. Diddy likes this.
    12-12-2013 07:05 AM
  3. Golfdriver97's Avatar
    Welcome to the forums.
    12-12-2013 08:41 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! I hope you're able to find your answers here.
    12-12-2013 01:52 PM
  5. Haalcyon's Avatar
    Welcome to forums! Enjoy your G Pro!
    12-12-2013 05:18 PM
  6. srkmagnus's Avatar
    Welcome! Make sure the SIM card is working properly then try again. If that still doesn't work, it might not be recognizing the network and the update is not being pushed to the device.
    12-12-2013 06:10 PM
  7. kvraobsnl's Avatar
    Yes. It is sim based and active sim in it. Thanks for your reply.
    12-13-2013 10:28 AM
  8. kvraobsnl's Avatar
    Thank you......

    - - - Updated - - -

    yes. Thankyou dear...

    - - - Updated - - -

    Thankyou....
    12-13-2013 10:30 AM
  9. kvraobsnl's Avatar
    Thanks for your welcome.
    Then, what I have to do?
    12-13-2013 10:32 AM
  10. Golfdriver97's Avatar
    Thanks for your welcome.
    Then, what I have to do?
    I would talk to your carrier about it. The Sim card may be bad.

    From a Sprint Moto X using the AC forums app.
    12-13-2013 10:53 AM
  11. ajonesma's Avatar
    Welcome!
    12-13-2013 12:08 PM
  12. kvraobsnl's Avatar
    It is working fine. I am able to make and receive calls and using mobile data with the sim.Before Optimus G Pro, I used Sam Galaxy Siii with the same sim.

    - - - Updated - - -

    Thankyou dear...
    12-14-2013 04:45 AM
  13. kvraobsnl's Avatar
    Hi..
    Refer your advise, I changed the SIM with new micro sim. But, there is no change. When trying to update, the same message shows like "The device is not registered yet".
    How to register it? I am able to make and receive calls and data in 3G. Can you advise pl???
    02-05-2014 10:52 AM
  14. Golfdriver97's Avatar
    Hi..
    Refer your advise, I changed the SIM with new micro sim. But, there is no change. When trying to update, the same message shows like "The device is not registered yet".
    How to register it? I am able to make and receive calls and data in 3G. Can you advise pl???
    Your carrier might be able to help with that

    From a Sprint Moto X using AC Forums app
    02-05-2014 11:13 AM

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