1. Bindu kumar reddy's Avatar
    my uncle bought nexus 4 in USA and he gave it to me in march 2013.i live in india.it worked fine for 6 months but it has been switching off abruptly since after i updated it to android 4.3.
    this problem has been very disturbing.and i just want to send it back to the manufacturers as it is malfunctioning. all want to know is that what do i have to do if i want to send it back to the manufacturers.will there be a problem as i bought my nexus 4 in usa and right now am in india.
    02-01-2014 06:54 AM
  2. srkmagnus's Avatar
    my uncle bought nexus 4 in USA and he gave it to me in march 2013.i live in india.it worked fine for 6 months but it has been switching off abruptly since after i updated it to android 4.3.
    this problem has been very disturbing.and i just want to send it back to the manufacturers as it is malfunctioning. all want to know is that what do i have to do if i want to send it back to the manufacturers.will there be a problem as i bought my nexus 4 in usa and right now am in india.
    Before sending it back have you:
    1. Tried a factory reset?
    2. Restoring the factory image/ROM?

    Here is a guide to the factory image: http://forums.androidcentral.com/nex...e-restore.html. Factory Reset can be done by going into recovery or Settings > Security > Factory Reset.
    02-01-2014 10:14 AM
  3. Dmitry Gubanenkov's Avatar
    THanks for the link. I've got the same issue
    09-10-2014 02:27 AM
  4. Bugstomper2000's Avatar
    The four major flaws of the Nexus 4:
    • No MicroSD
    • No USB OTG Hardware
    • Camera problems which will sometimes cause phone to shut down abruptly
    • It's getting old


    Your problem probably has something to do with the last two. My 4 will randomly shut down on Snapchat and sometimes other random apps using the camera. This shutting down uses up about 15% battery, so this gets really annoying. Of course, this may not be your problem, so if you're expecting a solution you should probably give more details.
    01-02-2015 09:22 PM
  5. maepchik's Avatar
    didn't they fix camera problem in 5.1.1.?
    06-14-2015 10:36 PM

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