Canceled order and still charged

[jtcannonball]

So I canceled my order the same day while it said it was just pending and I got a cancellation email and then today my card was charged the whole amount. I canceled to change the order since I decided to max my memory out. Then I ordered the phone again and cancelled that one since it said the white combo was not shipping for 3-4 weeks. I figured I would just wait and see if they had it locally at that point. Now I'm worried I'm going to get charged twice for canceling two orders.

Posted via the Android Central App

 

[jonebk12]

You should probably be contacting Google with your concerns.

 

[eaccentsac]

You should probably be contacting Google with your concerns.

Yup. Google customer service was great when I had to call to fix my order.

 

[DWolf1231]

You should probably be contacting Google with your concerns.

Seriously. They've got great customer service, and it's clearly just a mixup.

 

[jtcannonball]

I just don't want to be charged for not only one but two phones I canceled and I'm curious if it's going to be shipped if I don't call today? Sounds like a lunch break phone call is in order.

Posted via the Android Central App

 

[anon(464338)]

It will take About 5 days to go back to the card from my experience


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