1. Supersmoothpunk's Avatar
    I've had my nexus 5x for a few weeks and I'm having trouble with charging. Where it plugs into the phone is very loose. I only have to touch the lead and it fulls out. I plug it in and when I look at it the leads worked itself loose.
    01-11-2016 12:25 PM
  2. benhaube's Avatar
    This should not be happening. Are you using the original charging cable, or a cable purchased from the internet somewhere?

    If this is happening with the cable purchased from the Google store or the one that came with the phone then you should get the phone replaced.

    As far as aftermarket cables go, I suggest the ones from Monoprice.

    Posted via the Android Central app on my Nexus 5X with Project Fi
    01-15-2016 06:38 PM
  3. srkmagnus's Avatar
    I agree with Ben. You need to either send it back or have them send you a replacement charger (if it's the OEM charger you were using) to see if perhaps that is the problem. Either way, this is not normally, especially for a new device.
    01-17-2016 09:33 AM
  4. hamzzzz's Avatar
    You could send it back, or replace it yourself. I've done so myself - Just bought a few things from ebay.
    01-17-2016 09:47 AM
  5. Mitch R.'s Avatar
    Is the cable "clicking" into place? Took me a minute to learn that the click indicated secure connection.
    01-17-2016 11:46 AM

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