1. enigma1944's Avatar
    I've set the sound keys a dozen times and for what reason they don't hold the position I placed them I don't know.

    I thought setting them locks them

    It also happens when I turn the phone off

    Any answers

    Thanks
    02-22-2016 02:35 PM
  2. Javier P's Avatar
    Which sound settings do you mean? In your keyboard or the ones under settings - sound & notifications - other sounds? Do you have any third party app that could be causing a conflict with the stock settings?
    02-22-2016 02:40 PM
  3. eaccentsac's Avatar
    Which sound settings do you mean? In your keyboard or the ones under settings - sound & notifications - other sounds? Do you have any third party app that could be causing a conflict with the stock settings?
    Good question. Perhaps OP should test in safe mode?
    02-22-2016 02:41 PM
  4. enigma1944's Avatar
    Which sound settings do you mean? In your keyboard or the ones under settings - sound & notifications - other sounds? Do you have any third party app that could be causing a conflict with the stock settings?
    I have no third party

    On the phone under sound & notifications I move that little balls to the right

    I just did it again after an incoming was barely audible
    02-22-2016 03:36 PM
  5. Javier P's Avatar
    Do you use a case? Is it possible that the volume down key could be pressed by accident while in your pockets? Does the same happen if you leave the phone unattended on a flat surface?
    02-23-2016 07:20 AM

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