Originally Posted by
bmac360 I had the same problem with my 5x. As I understand it has something to do with visual voice mail. I called Verizon Tech support, and asked them to move me from the Basic Visual Voice Mail to the Basic Voice Mail. Once they did that, and I restarted my phone everything worked. By going back to the basic voice mail, when someone leaves you a message you will get the little cassette notification to alert you.
I wish that the basic Visual Voice mail would work, but at this time it does not. It sounds like it is a Verizon set up for it not to work correctly.
I hope this might help you.
Yes. Call or go to the store and ask them to reset your account to basic VM. You will get the phone-looking notification when you get a VM. You have to dial in and enter PW. Verizon's visual VM doesn't work,
If you don't want to listen to the call info every time, try this*:
Try this after dialing *86 and entering your password:
Press 4 - Personal Options
Press 2 - Administrative Options
Press 4 - Message Review options
Press 2 - Envelope Info (Date/Time)
Press 2 - To turn off/on envelope info
Voice mail instructions PDF can be found here:
http://forums.androidcentral.com/e?l...token=o6ny3V6C
*tip from Synycalwon