[robtani]

I'm beginning to wonder if my phone has been blacklisted for some reason. I was on the beta program and had the 7.1.1 back in October..but then I opted out of Beta (it then wiped the phone and put 7.0 back). Still, no sign of 7.1.1. This morning finally got the December security patch but still 7.0. Does this make any sense at all?? Am I the last person still having 7.0 on the Nexus 5X????

[vVick3d]

Why not just flash the newest 7.1.1 image?

[robtani]

Good point.. I was considering doing that but was afraid to brick the phone or get it in one of those bootloop nightmares. Not sure I have the latest Android SDK/ADB tool. Has it been a smooth experience for you before?

[StevenOptimusV]

I have a completely stock phone that has not had it's update yet, driving me nuts!

[robtani]

Thanks... Was truly beginning to think it's just me and there's something wrong with my phone. I really don't get why Google can't get these updates straight even for Nexus devices while Apple gets all the iOS updates deployed within a couple of days.

[Downwind]

I was beginning to think I was the only one.

[ptkelly]

Have you considered the possibility that when you post here about not having 7.1.1 someone with Google giggles and moves you to the bottom of the list?

[robtani]

That's exactly why I would never post my IMEI # on here

[StevenOptimusV]

I finally opted in to the Beta Program and was immediately offered 7.1.1. Downloaded and installed without a hitch!

[cache11]

I still don't have it and having to join beta again to get 7.1.1 is a joke. This is one of the reasons my 5X sits in a drawer and I switch between my Note 5 and S7. After this many years Google should have this update cycle perfected regardless of carrier and I won't buy another Google/Pixel phone until they do. I am the only Android user in my entire family and I can understand how IPhone users view Android as a half baked platform based on updates alone. If the IPhone ever gets widgets and a built-in stylus I will probably make the switch.

[aysiu]

Haven't gotten it on my 5x either. Very strange. Other updates have occurred more or less at the beginning of the month.

[robtani]

Yeah.. for some reason when you sign up for the Beta program, the update just immediately pushes out to the device. The problem with the Beta program is that when you opt out it forces a complete wipe out and at this point, I don't really care to get beta builds. Guess I'll have to flash it myself or just wait longer. It really is a shame the way Google is handling these updates. Apple does a better job getting updates deployed to four year old devices even!

[anon(123856)]

Yeah.. for some reason when you sign up for the Beta program, the update just immediately pushes out to the device. The problem with the Beta program is that when you opt out it forces a complete wipe out and at this point, I don't really care to get beta builds. Guess I'll have to flash it myself or just wait longer. It really is a shame the way Google is handling these updates. Apple does a better job getting updates deployed to four year old devices even!

It will not wipe your phone if you are on a stable build. I got 7.1.1 and opted out of the beta program and did not have to wipe my phone.

[ptkelly]

I don't recall if I wiped my phone when I went from beta to 7.1.1 because it was a few weeks back but I have done a factory restore since then and it's a snap. All my photos, all my apps, all my contacts, and my WiFi settings came back. All I had to do was re-enter my email setup, set my preferences in programs again,and download ringtones. Wasn't a big deal. Actually, I rather enjoyed it.

[Lilybell2]

I just finished updating my husband's 5X to 7.1.1 by enrolling it in the beta program. Once the update (along with the December security update) finished installing, I unenrolled the 5X from the beta program. Nothing was wiped, no data lost... that's because 7.1.1 is actually no longer in beta so the wipe is no longer required.

[anon(123856)]

I don't recall if I wiped my phone when I went from beta to 7.1.1 because it was a few weeks back but I have done a factory restore since then and it's a snap. All my photos, all my apps, all my contacts, and my WiFi settings came back. All I had to do was re-enter my email setup, set my preferences in programs again,and download ringtones. Wasn't a big deal. Actually, I rather enjoyed it.

I did a reset as well although I really didn't need to. I agree that it was easy but I have been through this before and knew what I was in for.

[aysiu]

Just did the beta enroll / unenroll. No prompt to wipe the device. Kind of a weird workaround to get 7.1.1, but it's a hell of a lot easier than sideloading via adb!

[Lilybell2]

Just did the beta enroll / unenroll. No prompt to wipe the device. Kind of a weird workaround to get 7.1.1, but it's a hell of a lot easier than sideloading via adb!

My sentiments exactly!

[anon(123856)]

I used the same trick to get the stable Nougat build right after I got my 5X. I was worried about being forced to wipe the phone but never got any notification to do so. Google could communicate this a bit better. I only tried it because I saw a lot of posts from people that unenrolled and weren't required to wipe the phone.

[pilot180]

Talked to Google Fi, they seem to not know why my 5X has not been ungraded to 7.1 or 7.1.1. And offered no solution???? I'm skeptical a bug has not been resolved for 5X. Mine will still not go to strongest cell signal which is Sprint in my neighborhood and stays on weaker T-Mobile signal. I have to force it over with the Fi switch app. I think Fi has already abandoned this phone!

[pilot180]

Tried Beta download, went for over an hour phone saying it was downloading 7.1.1, could see lights on dsl modem blinking but never stopped. Went to PC and un-enrolled to stop it.....Still on 7.0, ??? something is wrong for sure.... Guess I should be happy, with some workaround apps., everything works. I wish they would actually list the bug fixes in 7.1.1, instead of just the new whiz-bang features I wouldn't use anyway....

[Lilybell2]

I used the same trick to get the stable Nougat build right after I got my 5X. I was worried about being forced to wipe the phone but never got any notification to do so. Google could communicate this a bit better. I only tried it because I saw a lot of posts from people that unenrolled and weren't required to wipe the phone.

A beta version will always demand a wipe. Once out of beta, the need for a wipe no longer exists so it's not required.

Talked to Google Fi, they seem to not know why my 5X has not been ungraded to 7.1 or 7.1.1. And offered no solution???? I'm skeptical a bug has not been resolved for 5X. Mine will still not go to strongest cell signal which is Sprint in my neighborhood and stays on weaker T-Mobile signal. I have to force it over with the Fi switch app. I think Fi has already abandoned this phone!

We're using Project Fi and have no switching issues with either the 5X or the Pixel XL. Sometimes it's T-Mobile, and sometimes it's Sprint, but it's more often T-Mobile with the stronger signal in our area.

I have no idea why some of us did not automatically receive the 7.1.1 update for our 5X phones, but I do know the issue was not carrier specific.

[pilot180]

Google Fi reps., on phone, keep telling me the update release is up to the carrier, but then don't say which carrier? They all, so far claim ignorance of issue......very suspicious..... If I hear correctly, Sprint a CDMA, can use some Verizon towers, which are predominantly in my area.

[Lilybell2]

Google Fi reps., on phone, keep telling me the update release is up to the carrier, but then don't say which carrier? They all, so far claim ignorance of issue......very suspicious..... If I hear correctly, Sprint a CDMA, can use some Verizon towers, which are predominantly in my area.

Project Fi users receive their updates directly from the mothership. Neither Sprint, T-Mobile, nor US Cellular have anything to do with your phone's updates.

Project Fi reps handle questions about Project Fi. It's doubtful that Project Fi reps have much in the way of in-depth knowledge regarding operating system update issues. That's just not their area of expertise, so I would take anything they say about updates with a grain of salt.

EDIT: By the way, downloading the update via the beta channel may very well take quite some time, depending on your download speed... it's a very large download.

[pilot180]

So far, Fi support has been NO support for any phone problem. I have to solve all problems from forums. My DSL is slow for sure, and I could see the size of the download, but with no graphic display of the operation, I could not tell what was going on, (why I terminated it). I now see some posts of 5X owners having hiccups with 7.1.1. concerning Blue Tooth and some other bugs...I'll stay with 7.0 for now..But being behind two issues of security updates seems unacceptable..these days....