1. AC Question's Avatar

    I have a nexus 5x phone, with nougat 7.1.1. The battery charge goes down very quickly. I tried everything and to discard network issues for poor signal I putted the phone on airplane mode and during the night the battery went from 100% to 79%. I think this for sure abnormal.

    Could be a hardware problem?

    Thanks in advance!

    03-19-2017 08:04 AM
  2. belodion's Avatar
    What do your battery usage stats indicate as the main users of charge after such a drain?
    03-19-2017 08:07 AM
  3. Rodknop's Avatar
    This is what the battery screen shows

    Nexus 5x battery drain-20170319_070941.jpg

    The only usage indicates "phone idle 1%"

    Thanks for the help
    03-19-2017 08:32 AM
  4. Golfdriver97's Avatar
    Welcome to the forums. Have you tried a reboot or a cache clear in recovery?
    03-19-2017 09:10 AM
  5. Rodknop's Avatar
    Hi, thanks for the welcome

    I've done the factory reset but not the cache clear
    03-19-2017 09:25 AM
  6. Rodknop's Avatar
    Hi again

    I did the cache clear in recovery mode and a factory reset on recovery mode also. Again charge it up to 100%, then airplane mode during the night and this is the sittuation today

    I'm running out of ideas!

    Nexus 5x battery drain-20170320_060123.jpg
    03-20-2017 07:47 AM
  7. meattray's Avatar
    Can you try installing gsam battery monitor? It gives a better look into what the apps and radios etc are doing.
    03-20-2017 08:11 AM
  8. Rodknop's Avatar
    Hi All

    Same behaivor as yesterday, I disabled or uninstalled all the apps that I could.

    This is what gsam monitor shows today

    Any idea? Thanks!

    Nexus 5x battery drain-20170321_060429.jpg
    03-21-2017 08:10 AM
  9. meattray's Avatar
    Can you click on the app's tab? Also it seems to be getting held awake by something as it's not going to sleep.
    03-21-2017 08:27 AM
  10. Rodknop's Avatar
    03-21-2017 08:39 AM
  11. Rodknop's Avatar
    Inside that doesn't show any detail...
    03-21-2017 08:40 AM
  12. meattray's Avatar
    Oh crud, you're not rooted. That shows more in the individual apps section.

    Has battery optimization been setup for each app?

    Have you gone through and checked permissions for each app? You can set whether they have the ability to keep awake etc in the apps.

    What apps do you have installed? Certain ones like Facebook have been known to hang a device and cause serious drain (at least previously for me, hasn't recently).
    03-21-2017 09:09 AM
  13. Rodknop's Avatar
    I just did a factory reset so it doesn't have any app more than the ones that comes with the phone.

    In battery optimization are only 3 apps with "battery optimization not available": Carrier provisioning service, carrier services and download manager. I can't change that option.
    03-21-2017 09:29 AM
  14. Rodknop's Avatar
    Is this ok??

    Nexus 5x battery drain-20170321_103215.jpg
    03-21-2017 10:34 AM
  15. meattray's Avatar
    That looks better. How is the battery life after the reset?
    03-21-2017 04:06 PM
  16. Rodknop's Avatar
    The same, 75% after the night. I disabled almost every application on the phone (including some system app)

    It simply doesn't make any sense
    03-22-2017 11:53 AM
  17. Rodknop's Avatar
    Any idea? Please
    03-23-2017 08:26 AM
  18. vVick3d's Avatar
    Did you try safe mode and see if it still happens?
    03-24-2017 04:56 PM
  19. npv world's Avatar
    Click image for larger version. 

Name:	20170321_083633.jpg 
Views:	13 
Size:	163.5 KB 
ID:	254623
    Any update?
    04-05-2017 10:58 AM

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