1. Android Central Question's Avatar
    Nexus 5x struck in bootloop not able to boot any suggestions need help
    01-09-2018 10:37 AM
  2. Rukbat's Avatar
    Can you boot into download mode (from power off)? If so, you can reflash the ROM.
    01-09-2018 03:01 PM
  3. badcat's Avatar
    It's probably toast. Contact LG. LG repaired my bootlooping 5X for free.

    https://lgmobilerepair.com/request_repair
    01-17-2018 05:55 AM
  4. N4Newbie's Avatar
    My wife's 5X just did the same thing.

    Cannot exit bootloop. Holding the power button for 10 seconds just causes it to go black for a few, then the Google logo, then the spinning wheels design which goes on (seemingly) forever. It's getting warm and seems like nothing can be done other than wait for the battery to die.

    Wife said she came back in from a run and the phone was locked up in her running app and could not power off. She plugged it in to the charger and - not sure of the details here - it started to boot and has been looping ever since.
    01-20-2018 12:57 PM
  5. badcat's Avatar
    My wife's 5X just did the same thing.

    Cannot exit bootloop. Holding the power button for 10 seconds just causes it to go black for a few, then the Google logo, then the spinning wheels design which goes on (seemingly) forever. It's getting warm and seems like nothing can be done other than wait for the battery to die.

    Wife said she came back in from a run and the phone was locked up in her running app and could not power off. She plugged it in to the charger and - not sure of the details here - it started to boot and has been looping ever since.
    I am still surprised by how many 5X's suffer from this malady. LG replaced the main board (their words) in my 5X. I'm keeping it as a spare but I can't trust it anymore.
    01-21-2018 06:12 PM
  6. badcat's Avatar
    Just saw this @ 9to5google.com. Google is offering replacement for dead Nexus 5X phones for Project Fi users.

    https://9to5google.com/2018/01/22/go...ject-fi-users/
    01-22-2018 09:20 AM
  7. N4Newbie's Avatar
    Just saw this @ 9to5google.com. Google is offering replacement for dead Nexus 5X phones for Project Fi users.

    https://9to5google.com/2018/01/22/go...ject-fi-users/
    Yes, but apparently you still have to be in warranty or subscribed to the device protection plan.

    I called Google last Saturday to work on my wife's bricked 5X and, after some basic troubleshooting, was told that there was nothing they could do other than offer a Pixel XL at the *current* Fi sale price of $549 (no good as my wife doesn't like really big phones) or the Moto X4 for $299.

    I ordered a Pixel 2; should be here in a couple of days.
    01-22-2018 03:45 PM
  8. badcat's Avatar
    Google wouldn't do anything for me. LG was my only hope. Did you try going to LG?
    01-22-2018 06:03 PM

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