1. debgee's Avatar
    Help! Still using my nexus 5x (it works although battery life is terrible and call quality poor).
    Since the battery life is so poor, I always need to carry a portable battery.

    Until a couple of weeks ago, I could use any portable battery I had on hand and connect with a type A to C usb cable. Now, no matter which cable or battery I use, the portable power will charge for a few seconds and turn off. Is this related to the recent updates (I'm on Android 8.1.0 on Verizon)?

    I just ordered a new "Benson approved" type A to C cable from Amazon to see if I can get that to work. Must I order a type C to C portable battery? I want a Pixel at some point so I suppose I could keep it for that, but trying not to pour more $ into the Nexus at this point.
    03-29-2018 08:04 AM
  2. B. Diddy's Avatar
    Does it still charge normally with a wall charger?
    03-29-2018 07:01 PM
  3. debgee's Avatar
    yes it charges rapidly when I use the plug and cable that came with the phone. If I don't use that one, then it doesn't charge rapidly.
    03-29-2018 11:05 PM
  4. B. Diddy's Avatar
    I'd wait and see if that Benson-approved cable works properly. If the one you currently have isn't Benson-approved, then there's more of a chance it's causing problems.
    03-30-2018 12:56 AM
  5. Grabber5.0's Avatar
    Strange.. I've never had issues charging mine from any cable or battery bank. Even using a micro USB cable with a C adapter.
    05-03-2018 12:30 PM

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