10-27-2015 08:33 AM
35 12
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  1. sangs's Avatar
    Asking because I was unable to order an 128 GB model from the Google Play Store, but had no problem ordering it from the Huawei store. It is the exact same phone, correct? And if so, shouldn't matter from where it's purchased, I hope.
    10-20-2015 01:59 PM
  2. still1's Avatar
    Asking because I was unable to order an 128 GB model from the Google Play Store, but had no problem ordering it from the Huawei store. It is the exact same phone, correct? And if so, shouldn't matter from where it's purchased, I hope.
    same phone. The 128 model has been sold out in google store. that's why you are not able to buy it.

    Also you wont get $50 google play credit if you buy from Huawei store, but you save on tax
    sangs likes this.
    10-20-2015 02:04 PM
  3. sangs's Avatar
    same phone. The 128 model has been sold out in google store. that's why you are not able to buy it.

    Also you wont get $50 google play credit if you buy from Huawei store, but you save on tax
    Thanks man. I'm OK with missing out on the credit though, still have about $120 worth of credit unused from gifts.
    10-20-2015 02:06 PM
  4. chrisexv6's Avatar
    Have you heard if they are honoring the play credit for phones *ordered* during the promo, but not shipped?

    I thought I read the credit is only for those who's phone ships before the end of the promo (in the 6P case, almost no one)
    10-20-2015 02:17 PM
  5. still1's Avatar
    Have you heard if they are honoring the play credit for phones *ordered* during the promo, but not shipped?

    I thought I read the credit is only for those who's phone ships before the end of the promo (in the 6P case, almost no one)
    where did you read that?? in the comment section??

    if you order the nexus during the promotion period you will get the credit no matter when it ships
    10-20-2015 02:20 PM
  6. chrisexv6's Avatar
    where did you read that?? in the comment section??

    if you order the nexus during the promotion period you will get the credit no matter when it ships
    I think I did hear in comments section (here or XDA), and the fine print of the promo leaves it a little bit vague
    10-20-2015 02:51 PM
  7. still1's Avatar
    I think I did hear in comments section (here or XDA), and the fine print of the promo leaves it a little bit vague
    there is nothing vague about it. maybe you dont know how to read
    "Purchase a Nexus 6P or a Nexus 5X by 10/25/2015 to get an email with a Google Play promotional credit once it ships. Redeem offer before 12/31/15."

    if the rule was to give it to people only if it ships before sep 25th then none of the nexus 6p users will get it. dont you think that google would have thought about that?
    10-20-2015 03:23 PM
  8. chrisexv6's Avatar
    The vagueness was around this:

    "Promotional offer available while Nexus 6P and Nexus 5X supplies last, no rain checks. "

    Supplies last?

    It wasnt clear if "supplies" meant pre-orders (i.e. now that you can no longer order the 64 or 128 models) or if its just standard legalese to CYA.
    Drago27 likes this.
    10-20-2015 05:30 PM
  9. still1's Avatar
    The vagueness was around this:

    "Promotional offer available while Nexus 6P and Nexus 5X supplies last, no rain checks. "

    Supplies last?

    It wasnt clear if "supplies" meant pre-orders (i.e. now that you can no longer order the 64 or 128 models) or if its just standard legalese to CYA.
    it is still clear. if the stock runs out in that promotion period you obviously cant order and you obviously wont get the offer
    10-21-2015 09:27 AM
  10. nickacs's Avatar
    Also you wont get $50 google play credit if you buy from Huawei store, but you save on tax
    What taxes do you save? I already ordered a 32GB 6P from Playstore 2 weeks ago and taxes are $29.94 to GA, yet if I add one to the cart on Huawei's website, it's $33.29? LOL... I'm actually saving by ordering directly from Google.

    Is the tax savings a regional thing/your ship to address perhaps??
    10-21-2015 12:03 PM
  11. jbbrown79's Avatar
    What taxes do you save? I already ordered a 32GB 6P from Playstore 2 weeks ago and taxes are $29.94 to GA, yet if I add one to the cart on Huawei's website, it's $33.29? LOL... I'm actually saving by ordering directly from Google.

    Is the tax savings a regional thing/your ship to address perhaps??
    I think the tax varies by state. I'm in Indiana, so there is no tax for me, but a number of other states have tax.
    10-21-2015 12:14 PM
  12. nickacs's Avatar
    I think the tax varies by state. I'm in Indiana, so there is no tax for me, but a number of other states have tax.
    Ok thanks. Yea, wondered how some people had $0 tax if they ordered from Huawei directly! Awesome for you and others in US states that have the no tax fee
    10-21-2015 01:39 PM
  13. Jocelyn84's Avatar
    Ok thanks. Yea, wondered how some people had $0 tax if they ordered from Huawei directly! Awesome for you and others in US states that have the no tax fee
    I'm fairly sure Huawei only has stores in Cali, but I could be wrong. This is the reason for no tax elsewhere when buying from Huawei directly. Either way don't get mad at Huawei, the government is the one charging/enforcing sales tax.

    Sent from my LG-V510 using Tapatalk 2
    10-21-2015 04:49 PM
  14. nickacs's Avatar
    I'm fairly sure Huawei only has stores in Cali, but I could be wrong. This is the reason for no tax elsewhere when buying from Huawei directly. Either way don't get mad at Huawei, the government is the one charging/enforcing sales tax.
    Sent from my LG-V510 using Tapatalk 2
    Lol, not mad at all. I just don't want to see people post a blanket statement that there is no tax if you order a Nexus 6p from Hauwei, because that's not true. Just helping others out to be informed
    Jocelyn84 and maj71303 like this.
    10-21-2015 06:02 PM
  15. cruiz1022's Avatar
    Florida gets state tax :-( .... not worth it for me

    Posted via the Android Central App
    Attached Thumbnails Is there a difference between 6P models from Google Play and Huawei store?-318.jpg  
    10-21-2015 07:28 PM
  16. cpaight's Avatar
    Asking because I was unable to order an 128 GB model from the Google Play Store, but had no problem ordering it from the Huawei store. It is the exact same phone, correct? And if so, shouldn't matter from where it's purchased, I hope.
    You also are not eligible to purchase Nexus Protect if you don't buy from Google
    10-22-2015 08:04 AM
  17. fabian bonifacio's Avatar
    Is there any real difference between ordering the phone from Google or huawei besides avoiding taxes and nexus protect? I'm always skeptical dropping that much money on sites I'm not familiar with

    Posted via the Android Central App
    10-22-2015 03:09 PM
  18. gvndeb60's Avatar
    I think their site is fine. But through Google you get that $50 Google Play card and Google's customer service is top notch in my few dealings with them.
    10-22-2015 03:29 PM
  19. socal's Avatar
    Per Google's site, they give you 15 days to return the phone. Anyone know if they give you 30 days for California, like some of the other sites I've heard doing?...Thought I read that Moto gave Californians 30 days vs their standard 15 day policy.
    Also, anyone have good or bad experience returning a phone bought from Google?

    Returns & exchanges
    Google wants you to love the devices and accessories that you buy from the Google Store. If you aren’t happy with something you bought, you can return an item within 15 calendar days after the day you received it. We’ll send a full refund (minus your original shipping & handling charges) to your original payment method within 14 business days after Google receives the device.
    10-22-2015 04:33 PM
  20. So Cold's Avatar
    Is there any real difference between ordering the phone from Google or huawei besides avoiding taxes and nexus protect? I'm always skeptical dropping that much money on sites I'm not familiar with

    Posted via the Android Central App
    Google support, they are great. I could elaborate if anyone cares to hear the rant but I'm stoked to be going back to google support and not having to deal with a retailer or OEM.
    still1 and Emperor like this.
    10-22-2015 04:53 PM
  21. vzwuser76's Avatar
    Google support, they are great. I could elaborate if anyone cares to hear the rant but I'm stoked to be going back to google support and not having to deal with a retailer or OEM.
    So far my experience with Google's support has been the opposite of yours. When I called to see when the 6p would be in stock again so I could take advantage of the $50 Play credit, I was told being on the waiting list was enough to qualify, which was confirmed by a second CSR. After a member on these forums was told it wouldn't, I called back and was told he was correct in that you have to have actually purchased a Nexus device to qualify. After that I called again when Huawei had the 128GB model in stock to see if it was possible to add Protect to it, but was told that you could only do so if you ordered it through the Google Store. I asked why since the devices are the same, and the ones they sell come from Huawei. I was told that buying a Nexus from another retailer means they won't be the same, since they could change the software, or in other words they could add bloatware to the device. In my experience, there is no difference in the Nexus devices bought from the OEM, Best Buy, or Amazon. If it were bought through a carrier, maybe, but neither the Nexus 5x or 6p are available through a carrier.

    They really need to get their people on the same page when dealing with customers, and that's one of my biggest problems with Verizon, put the same question to 6 different CSRs, and you'll get 6 different answers. Hopefully the reason is just because of the product launch and not a regular occurrence, but so far I'm not impressed.
    10-22-2015 09:14 PM
  22. sangs's Avatar
    You also are not eligible to purchase Nexus Protect if you don't buy from Google
    No problem there.
    10-23-2015 08:27 AM
  23. So Cold's Avatar
    So far my experience with Google's support has been the opposite of yours. When I called to see when the 6p would be in stock again so I could take advantage of the $50 Play credit, I was told being on the waiting list was enough to qualify, which was confirmed by a second CSR. After a member on these forums was told it wouldn't, I called back and was told he was correct in that you have to have actually purchased a Nexus device to qualify. After that I called again when Huawei had the 128GB model in stock to see if it was possible to add Protect to it, but was told that you could only do so if you ordered it through the Google Store. I asked why since the devices are the same, and the ones they sell come from Huawei. I was told that buying a Nexus from another retailer means they won't be the same, since they could change the software, or in other words they could add bloatware to the device. In my experience, there is no difference in the Nexus devices bought from the OEM, Best Buy, or Amazon. If it were bought through a carrier, maybe, but neither the Nexus 5x or 6p are available through a carrier.

    They really need to get their people on the same page when dealing with customers, and that's one of my biggest problems with Verizon, put the same question to 6 different CSRs, and you'll get 6 different answers. Hopefully the reason is just because of the product launch and not a regular occurrence, but so far I'm not impressed.
    Let me clarify then, Google technical support is great.

    I wouldn't have very high expectations calling for sales support anywhere.

    I would be shocked if they let you get nexus protect on anything bought from anywhere except the google store, I wouldn't offer it if I were them either.

    I've never personally dealt with Huawei support but after dealing with Google support, Best Buy support, HTC support all in recent history, I would go Google in a heartbeat. My worst Google support experience is better than anything I've had from the other two.
    10-23-2015 09:32 AM
  24. vzwuser76's Avatar
    Let me clarify then, Google technical support is great.

    I wouldn't have very high expectations calling for sales support anywhere.

    I would be shocked if they let you get nexus protect on anything bought from anywhere except the google store, I wouldn't offer it if I were them either.

    I've never personally dealt with Huawei support but after dealing with Google support, Best Buy support, HTC support all in recent history, I would go Google in a heartbeat. My worst Google support experience is better than anything I've had from the other two.
    I honestly don't see the problem with offering support if bought from Huawei. That's where Google is getting their stock from, and offering Protect to non Google Store purchases is still revenue for them. I could understand maybe through Amazon or Best Buy, since they probably have their own warranty program that it would compete with. My main point was what the CSR told me, that buying from anywhere else means it may have bloatware installed which you wouldn't see going through the Google Store. I seriously doubt Huawei is going to do that for their own stock, and Amazon and Best Buy would have to physically open each device and add the software, that's just not going to happen. The only reason bloatware was on some carrier Nexus devices is because of an agreement made between Google and the carriers to allow the devices to be sold through the carriers. Devices like the Nexus 5x and 6p are sold unlocked and with no carrier involvement, so there is no chance you're going to see bloatware on them.

    As far as Google tech support, the only devices I have of theirs are a 2013 Nexus 7 and a Chromecast, neither of which has necessitated a call to them, since any issues I have had have been solved going through the various Android support forums. So until they get some devices back in stock and I actually get one, I'll have to take your word for it.
    10-23-2015 03:24 PM
  25. stsullivan's Avatar
    Has anyone tried yet? Never heard of Affirm
    10-24-2015 10:18 AM
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