02-08-2018 07:04 PM
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  1. RG129's Avatar
    When I was setting up my phone, a screen showed up asking to require a PIN every time the phone is restarted and calls/messages won't come through until the PIN is entered. I thought I set it to not require this PIN every time I restart, but it's still requiring one during restart.

    Does anybody now where in the settings I can turn this off? Thanks.
    Farhan Hossain likes this.
    11-05-2015 03:07 AM
  2. ajkam's Avatar
    Settings --> screen lock --> PIN --> secure start-up
    11-05-2015 05:17 AM
  3. anon(847090)'s Avatar
    When I was setting up my phone, a screen showed up asking to require a PIN every time the phone is restarted and calls/messages won't come through until the PIN is entered. I thought I set it to not require this PIN every time I restart, but it's still requiring one during restart.

    Does anybody now where in the settings I can turn this off? Thanks.
    i think the pin you are entering is for encryption not for login
    11-05-2015 10:33 AM
  4. pr627's Avatar
    what ajkam said above is correct. I have mines turned off
    11-05-2015 10:48 AM
  5. RG129's Avatar
    No, my secure start-up settings are marked "No, thanks" and my SIM lock PIN is not turned on and activated. I toggled back and forth and restarted and still asking for PIN.

    Anybody have any idea?
    11-05-2015 11:23 AM
  6. pr627's Avatar
    No, my secure start-up settings are marked "No, thanks" and my SIM lock PIN is not turned on and activated. I toggled back and forth and restarted and still asking for PIN.

    Anybody have any idea?
    I think a PIN is ALWAYS required on restart but you can turn off screen lock PIN. I may be wrong but I think that is how it works
    11-05-2015 12:08 PM
  7. silverdemon's Avatar
    I believe that still1 is right. you are getting prompted for the encryption of the phone. I am not aware of any way to disable the encryption on the nexus 6P.
    11-05-2015 12:43 PM
  8. SRFast's Avatar
    To turn off/disable "Secure Startup"::
    Settings--->Security--->Screen Lock--->"NONE". This will discard all your previously selected security settings. Go back and reactivate your screen lock. The option to use "Secure Startup" will be at the bottom of the display. Select "No Thanks". You will have to reactivate "Imprint" also, but that shouldn't be too difficult.

    Hope this helps...JL
    stabbedintheface and delthor7 like this.
    11-05-2015 02:34 PM
  9. RG129's Avatar
    To turn off/disable "Secure Startup"::
    Settings--->Security--->Screen Lock--->"NONE". This will discard all your previously selected security settings. Go back and reactivate your screen lock. The option to use "Secure Startup" will be at the bottom of the display. Select "No Thanks". You will have to reactivate "Imprint" also, but that shouldn't be too difficult.

    Hope this helps...JL
    Darn, still didn't work. I made sure to not activate secure-startup, but every time I shut down and power up my phone, it's asking for a PIN saying it's required on device restart. It's not horribly inconvenient, but I'm annoyed that I have this bug!
    11-05-2015 03:40 PM
  10. SRFast's Avatar
    Don't confuse "Secure Startup" with first time access to your phone after a reboot. The "Secure Startup" feature stops the boot process until you supply the correct unlock information. Whether this feature is enabled/disabled, you will always have to provide the unlock information the first time after you reboot unless you have selected "NONE" for your lock screen. You can't use "Imprint" to unlock the phone after a reboot.

    Hope this helps....JL
    Lepa79 likes this.
    11-05-2015 04:10 PM
  11. planoman's Avatar
    I think a PIN is ALWAYS required on restart but you can turn off screen lock PIN. I may be wrong but I think that is how it works
    I think this is the answer.

    Posted via my Nexus 6P!
    11-05-2015 04:32 PM
  12. opuntia2's Avatar
    I have a weird question about the restart PIN. I was wondering what is the background color of the number keys on folks phone...mine are white.

    I'm asking because my first 6P (which was a 64 GB which I had to return) were clear. I now have a 128GB 6P and they keys are white (with black numbers).

    Why would there be two different ones?
    11-25-2015 02:25 PM
  13. Lepa79's Avatar
    Don't confuse "Secure Startup" with first time access to your phone after a reboot. The "Secure Startup" feature stops the boot process until you supply the correct unlock information. Whether this feature is enabled/disabled, you will always have to provide the unlock information the first time after you reboot unless you have selected "NONE" for your lock screen. You can't use "Imprint" to unlock the phone after a reboot.

    Hope this helps....JL
    Yup, no bug here. That's how it works. You will need to provide your unlock info after a reboot.
    11-26-2015 01:37 PM
  14. Lepa79's Avatar
    I have a weird question about the restart PIN. I was wondering what is the background color of the number keys on folks phone...mine are white.

    I'm asking because my first 6P (which was a 64 GB which I had to return) were clear. I now have a 128GB 6P and they keys are white (with black numbers).

    Why would there be two different ones?
    Ahhhhhh, shouldn't that be what ever keyboard you are using? My SwiftKey comes up after a restart to enter my PIN. and before that it was google keyboard
    11-26-2015 01:40 PM
  15. swampratbillybob's Avatar
    Yup, no bug here. That's how it works. You will need to provide your unlock info after a reboot.
    Well to me it is a bug! When it was lollypop we could use our fingerprint on a restart and now that it is marshmallow we need our password at a restart before it lets us on our phone. If my fingerprint is my security then it should always be so even at a restart. For someone who has his phone restarting 4 times a day entering my password was such a hassle I had to switch to the much unsafer swipe at least it didn't require my password every restart. About now I'd rather gave lollypop back and my fingerprint security over marshmallow and swipe!
    Alex B6 likes this.
    04-20-2016 10:47 AM
  16. Almeuit's Avatar
    Well to me it is a bug! When it was lollypop we could use our fingerprint on a restart and now that it is marshmallow we need our password at a restart before it lets us on our phone. If my fingerprint is my security then it should always be so even at a restart. For someone who has his phone restarting 4 times a day entering my password was such a hassle I had to switch to the much unsafer swipe at least it didn't require my password every restart. About now I'd rather gave lollypop back and my fingerprint security over marshmallow and swipe!
    Well that may be how you see it but to be honest -- That is how it is going to be from now on. They want things to be more secure and believe the phone needs the PIN the first time. Honestly it is only on a restart and you shouldn't be doing that too often.
    04-20-2016 11:27 AM
  17. JoeNM84's Avatar
    Doesn't it have something to do with the encryption? I could be wrong.
    04-20-2016 11:30 AM
  18. opuntia2's Avatar
    Well to me it is a bug! When it was lollypop we could use our fingerprint on a restart and now that it is marshmallow we need our password at a restart before it lets us on our phone. If my fingerprint is my security then it should always be so even at a restart. For someone who has his phone restarting 4 times a day entering my password was such a hassle I had to switch to the much unsafer swipe at least it didn't require my password every restart. About now I'd rather gave lollypop back and my fingerprint security over marshmallow and swipe!
    Per wikipedia "A software bug is an error, flaw, failure, or fault in a computer program or system that causes it to produce an incorrect or unexpected result or to behave in unintended ways" If Google intended to have you reenter you PIN after a restart (which they obviously do since they have a message that says as much), then it's not a bug, it's a feature. Now, like this case, it's a bad feature, but a feature none-the-less.
    04-20-2016 11:54 AM
  19. Slow_S10's Avatar
    Well to me it is a bug! When it was lollypop we could use our fingerprint on a restart and now that it is marshmallow we need our password at a restart before it lets us on our phone. If my fingerprint is my security then it should always be so even at a restart. For someone who has his phone restarting 4 times a day entering my password was such a hassle I had to switch to the much unsafer swipe at least it didn't require my password every restart. About now I'd rather gave lollypop back and my fingerprint security over marshmallow and swipe!
    I think the better question is why are you restarting your phone four times a day. That seems fairly excessive and I can't see any reason that would be necessary.

    Also I agree with the other posters, this is not a "bug" regardless of how annoying it is. It is a security feature for decrypting the phone's internal storage whenever it restarts.
    04-20-2016 12:22 PM
  20. dhectorg's Avatar
    I never had to do this before upgrading to 6.0, so it's a new requirement in Marshmallow due to mandatory encryption being re-enabled.
    05-02-2016 12:23 AM
  21. hallux's Avatar
    Well that may be how you see it but to be honest -- That is how it is going to be from now on. They want things to be more secure and believe the phone needs the PIN the first time. Honestly it is only on a restart and you shouldn't be doing that too often.
    Mine sometimes requires the PIN even when it hasn't restarted. I see it as a way to reduce the "I forgot my unlock PIN" posts. I can't believe the number of people that forget those.

    Doesn't it have something to do with the encryption? I could be wrong.
    I believe you're right.
    05-02-2016 06:34 AM
  22. dty06's Avatar
    The PIN or pattern is required because that's how the phone is able to access itself. It uses that PIN or pattern to decrypt the phone's storage. Without that security feature, it's impossible to start the phone. A fingerprint doesn't work to decrypt the phone. Once you've decrypted it, then you can use your finger print to unlock it.

    Also, for clarification, the 6P was never on Lollipop, so there was never a time that the 6P allowed you to unlock the phone with a fingerprint after starting up. Other phones may have done this, but you'll find that Apple devices work the same way as the 6P, where you need the PIN before you can unlock the phone, and the reason is exactly the same.
    05-02-2016 08:31 AM
  23. Gangrel's Avatar
    I think the better question is why are you restarting your phone four times a day. That seems fairly excessive and I can't see any reason that would be necessary.

    .
    If his phone is like mine, we aren't restarting it because we want to, it's because the phone crashes. I get a random reboot at least once a day.
    05-02-2016 09:41 AM
  24. atakin77's Avatar
    I just switched to a 6p a couple of weeks ago after using a 5x for a few months. I did not have to enter a PIN upon restart for the 5x, and the setup was the same (software, fingerprint ID, etc.). I don't have any issues with this on the 6p - it is nice in fact - but I was curious as to why it is different.
    05-02-2016 10:28 AM
  25. mogelijk's Avatar
    If his phone is like mine, we aren't restarting it because we want to, it's because the phone crashes. I get a random reboot at least once a day.
    Then I would suspect you have a rouge app causing issues. I typically end up restarting my 6P every so often as it never seems to reboot on its own; it has been extremely stable for me (other than the Awake issues caused by the GasBuddy app).
    05-02-2016 01:25 PM
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