1. cga's Avatar
    I just got my Nexus 6P last week and I'm having trouble getting internet or cell signal. I don't have internet on the phone. I can just make and receive calls

    I have been on to Vodafone 10 times and they have asked to remove and add APN but not joy, no internet, they have replaced the nano SIM card two times

    Any one?
    11-26-2015 04:35 PM
  2. Almeuit's Avatar
    So far with T-Mobile it has been excellent.
    11-26-2015 05:34 PM
  3. farb12's Avatar
    No problems on Verizon.
    11-26-2015 05:45 PM
  4. cga's Avatar
    I'm with Vodafone Ireland. I'm sending the phone back.

    Google support page

    Possible device issues
    You may be entitled to a repair, replacement or refund if your device:

    Doesn’t charge properly.
    Won’t turn on.
    Freezes often.
    Has microphone, speaker, or button issues.
    Has trouble getting internet or cell signal.
    11-26-2015 05:55 PM
  5. SaracenSam's Avatar
    Have you tried resetting your APN settings?

    Settings > More > Cellular Networks > Access Point Names

    Then hit the three dots at the top right and select "Restore Defaults."

    I would recommend putting the Preferred Network type to whatever network you're on. For Verizon which I'm on, I put it on LTE/CDMA. Ireland in your case would be LTE/GSM

    Posted via the Android Central App
    11-26-2015 08:54 PM
  6. cga's Avatar
    Google support asked me to do a phone reset, I have done that and still no internet connection

    In my phone I only have Preferred network type, then 4G (recommended) is the one selected

    Also shows 3G and 3G

    Then I have:

    Access point & Available network set to automatic choose preferred network.

    I click on my network "Vodafone" and I get "Registered network"

    I'll see when google come back to me after phone reset
    11-27-2015 07:43 AM
  7. cga's Avatar
    My faulty phone is gone to Google and a new phone is on the way

    Posted via the Android Central App
    11-27-2015 11:52 AM
  8. cga's Avatar
    Just an update on my phone

    I got my new Nexus 6p today. Very impressive customer service, very helpful.

    I sent the faulty Nexus on Friday and I got a new one today

    My 4G is working now

    If you get a new Nexus make sure to test the data connection
    11-30-2015 02:58 PM

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