02-22-2017 09:45 AM
41 12
tools
  1. PaulQ's Avatar
    I got the 6.0.1 update and I had this little, tiny bit of hope in the back of my mind that maybe they snuck a fix in for the erratic connection behavior on many people's bluetooth car connection (me included). As a reminder, it connects, drops the connection, reconnects - all at random.

    Since getting the 6.0.1 update, if I place a call via my car's bluetooth connection, the phone starts to place the call, I hear a "pop" and the bluetooth connection cuts off. None of the call is handled through my car and the car displays "Unknown Number" for just a couple seconds. The phone continues the call but its now through the handset. So, now I'm not getting anything through my car's system.

    I tried rebooting my phone after the update. I tried "forgetting" my car and reconnecting it to the phone as a new device.

    Of those of you that do have the car connection problems, did yours get worse? better? the same?
    4424 likes this.
    12-10-2015 06:13 PM
  2. RTD212's Avatar
    Try clear data in Bluetooth under apps

    Posted via the Android Central App
    12-10-2015 07:11 PM
  3. PaulQ's Avatar
    Try clear data in Bluetooth under apps
    I'm not sure where you are referring to. Can you explain further?

    I don't see where "clear data" is under Bluetooth.

    Thanks!
    12-10-2015 07:17 PM
  4. RTD212's Avatar
    Under Google Connectivity Services... Clear Data

    Posted via the Android Central App
    12-10-2015 07:24 PM
  5. PaulQ's Avatar
    APPS > GOOGLE CONNECTIVITY SERVICES

    No "Clear Data" option and, unfortunately, it shows it hasn't used any memory in the past 3 hours. No battery use either.

    Am I missing something?
    12-10-2015 07:36 PM
  6. Trigati's Avatar
    APPS > GOOGLE CONNECTIVITY SERVICES

    No "Clear Data" option and, unfortunately, it shows it hasn't used any memory in the past 3 hours. No battery use either.

    Am I missing something?
    Tap 'Storage', then you can clear the cache and data for the app.

    Sent from the Comm Center of the Trigati
    12-10-2015 07:54 PM
  7. PaulQ's Avatar
    Ah ha! Found it. Cleared it. Will try a call tomorrow on my way to work. Thanks guys!
    12-10-2015 07:59 PM
  8. kenorian's Avatar
    Hmmm..... I had the opposite experience.

    After the update, bluetooth in the car works as it's supposed to. Let us know how it goes after you you clear the data.
    12-11-2015 09:18 AM
  9. PaulQ's Avatar
    It works!!!!!!!!

    Cleared data. Disconnected car. Reconnected car. Held a phone call for 15 minutes.

    Thanks everyone!!!!
    12-11-2015 03:34 PM
  10. RTD212's Avatar
    It works!!!!!!!!

    Cleared data. Disconnected car. Reconnected car. Held a phone call for 15 minutes.

    Thanks everyone!!!!
    Great to hear!

    Posted via the Android Central App
    12-11-2015 05:40 PM
  11. MetalMessiah78's Avatar
    I just tried this as well. I hope it fixes my problem, where audio stutters intermittently. Before Android 6.0.1, Bluetooth audio always worked great.
    codyfred85 likes this.
    12-12-2015 10:48 PM
  12. RenoD2010's Avatar
    Hmmm..... I had the opposite experience.

    After the update, bluetooth in the car works as it's supposed to. Let us know how it goes after you you clear the data.
    Question within the question: Can you see track data now? I have an Acura TSX with a technology package and my LG G4 is on 5.1 but all I get is a "Bluetooth Audio" on the car's nav screen when playing music via Bluetooth. I had contacted Acura and they said that was on Google. I was hoping that when the G4 finally gets Marshmallow, the track data will also show on the screen.
    12-14-2015 01:28 PM
  13. kenorian's Avatar
    I have an Acura MDX - will check it out tonight.
    RenoD2010 likes this.
    12-14-2015 01:45 PM
  14. kenorian's Avatar
    Question within the question: Can you see track data now? I have an Acura TSX with a technology package and my LG G4 is on 5.1 but all I get is a "Bluetooth Audio" on the car's nav screen when playing music via Bluetooth. I had contacted Acura and they said that was on Google. I was hoping that when the G4 finally gets Marshmallow, the track data will also show on the screen.
    Don't know... seems to be working for me....
    12-15-2015 12:11 AM
  15. RenoD2010's Avatar
    Then it could be Marshmallow or your phone vs my G4. What year is your MDX?

    Posted using SwiftKey on my LG G4 via the Android Central App
    12-15-2015 06:53 AM
  16. booboolala2000's Avatar
    BT in the car connects fine for me, but is pretty bad quality. Before the update BT connected sometimes and didn't sometimes as well. What I have noticed with the little consolation speaker Huawei sent, it takes a couple of times to connect. This phone just does not like to connect via BT. Periodically happens with AW as well.

    Posted via the Android Central App
    12-15-2015 09:14 AM
  17. kenorian's Avatar
    6.0.1 update seems to have made my Car Bluetooth problem worse ?!?-acura-blu.jpg

    This is what I got when I tested it.
    12-15-2015 09:51 AM
  18. RenoD2010's Avatar
    Kenorian your audio system looks more advanced than mine. You must have a newer vehicle or upgraded system. My TSX is a 2011.

    Posted using SwiftKey on my LG G4 via the Android Central App
    12-15-2015 10:04 AM
  19. ncsustash's Avatar
    Yeah...it isn't going to show on a 2011. Mine is a 2009 TL and it doesn't show.
    12-15-2015 10:22 AM
  20. RenoD2010's Avatar
    Ah well, it would have been nice. My work around is a Kenu mount on the vent between the steering wheel and console. I use Caffeine to keep my screen on when using Google Play Music. Going back to the OP, my Bluetooth connection is very stable. I can drive for an hour without a disconnect.

    Seeing track data on the navigation screen would be nice but without a true Android Auto touch interface, I'd still be relying on my phone for doing things like changing playlists.

    Posted using SwiftKey on my LG G4 via the Android Central App
    12-15-2015 10:29 AM
  21. tibbytib's Avatar
    Didn't fix mine either. I have a 2014 Hyundai Veloster R Spec. Using a Nexus 6P. Same problem I was having with marshmellow 6.0 : Phone connects and SOMETIMES takes the call through the car, but sometimes kicks it back out to the phone. When this happens, I have to scramble to get my phone and navigate menus trying to activate the speakerphone. Not a safe situation while on the road. Not happy. My Note 3 had no problems. I love the 6P otherwise.

    PLEASE GET THIS FIXED ANDROID!

    Oh, I tried to leave feed back on androids source page as well thinking developers would definitey see it there and it wont let me. Anyone know how to do this?
    12-17-2015 12:00 PM
  22. codyfred85's Avatar
    I'm having bluetooth issues as well. Audio studders. I've tested it in Google Play Music, Spotify, Pandora, and NFL live streaming. It was fine earlier this week before the update came through. I've also made sure to clear all devices linked on my car, repair, and make sure no other bluetooth devices were connected to my phone. It's very annoying as I drive a lot for work.
    12-18-2015 09:00 PM
  23. codyfred85's Avatar
    I just booted into safe mode. Everything was fine. This leads me to believe it's an app but I'm not sure which. I uninstalled all that I've downloaded in the last week and the issue continues.
    12-18-2015 10:49 PM
  24. Ballistic Bubble's Avatar
    I tried everything that was suggested and it did not work. I tried the last thing which could possibly solve my problem... yes you have guessed, a factory reset of of the phone and BINGO.

    I re-connected to my bluetooth and transmitted data without a glitch.
    03-21-2016 02:02 PM
  25. jeffreydare's Avatar
    Hi,
    Even I am not able to find the clear data on bluetooth or Google connectivity service. Can you please help me in finding where i this settings.

    I am also having the same issue as yours.

    Jeffrey
    05-06-2016 03:41 AM
41 12

Similar Threads

  1. My Samsung Galaxy Tab S2 will not connect to PC
    By AC Question in forum Samsung Galaxy Tab S2
    Replies: 6
    Last Post: 12-16-2016, 03:26 AM
  2. Update 6.0.1 + customer bootloader = borked phone?
    By Doodleschmit in forum Nexus 6P
    Replies: 16
    Last Post: 12-12-2015, 10:11 PM
  3. What steps to fix an Samsung Galaxy S3?
    By aimeevn in forum Ask a Question
    Replies: 1
    Last Post: 12-10-2015, 06:41 PM
  4. Replies: 1
    Last Post: 12-10-2015, 06:09 PM
  5. Two problems: Can't Answer phone, Screen freeze
    By knavekid in forum Samsung Galaxy S3
    Replies: 0
    Last Post: 12-10-2015, 06:04 PM
LINK TO POST COPIED TO CLIPBOARD