1. Adam Law's Avatar
    Hey guys.

    I'm having problems syncing my Google keyboard. I have my keyboard linked to an ordinary Gmail account, I also have a Google apps email address connected to the phone for Gmail only.

    When I go the the Account section of the keyboard I get an error message telling me syncing isn't available on Google apps for businesses accounts. All the fields are blanked out.

    If I go to the Google sync menu for the Gmail account the Google keyboard is apparently syncing. On the Google apps account everything is turned off apart from Gmail.

    So I dont actually know if the keyboard is syncing or not. Is this a known bug with the keyboard? I can't write understand why it says syncing is unavailable when is not even linked to a Google apps account. And even if it was I can't change it.

    Thanks in advance.
    01-21-2016 04:56 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Open Google Play Store, look for Google Keyboard, and Uninstall Updates. Then, making sure your Google Play Store is using your regular Google account (and not your Google Apps for Business account), find Google Keyboard again and tap Update. I'm not sure if this will do anything, but I wonder if it's possible that updating the keyboard under the Google Apps for Business account might be causing the problem.
    01-21-2016 01:22 PM
  3. djshack's Avatar
    My understanding is that if you have a Google business account on your phone, the keyboard won't sync (even if you have another Google account). I suppose it's a security tactic or something to make businesses happy?
    B. Diddy likes this.
    01-22-2016 09:19 AM
  4. djshack's Avatar
    My understanding is that if you have a Google business account on your phone, the keyboard won't sync (even if you have another Google account). I suppose it's a security tactic or something to make businesses happy?
    I guess I was wrong. Even without my work account, I can't sync keyboard settings. Any ideas?
    01-23-2016 12:26 PM
  5. B. Diddy's Avatar
    Do you mean that you removed the Google Apps for Business account from the phone, and Google Keyboard still won't sync?
    01-23-2016 07:37 PM
  6. Kevin Harvell's Avatar
    I always just presumed the keyboard does not sync.

    It's a shame that business users who actually pay for GApps do not get all the benefits of Google Services like keyboard backup.

    Posted via the most excellent Nexus 6P using the equally excellent Android Central App
    01-25-2016 12:29 AM
  7. FJSx's Avatar
    Same topic, new scenario.
    The goal here is to sync the keyboard from an Android 5.1 device to an Android 6.0 device.
    Can a
    07-23-2016 10:50 PM
  8. B. Diddy's Avatar
    Same topic, new scenario.
    The goal here is to sync the keyboard from an Android 5.1 device to an Android 6.0 device.
    Can a
    Your post appears incomplete. Do you want to repost?
    07-24-2016 01:57 AM
  9. yomny Martinez's Avatar
    Well to make matters worse, i don't even have a google work account, never did and im getting the same error.
    08-22-2016 03:28 PM
  10. Neeraj Lakkapragada's Avatar
    Well to make matters worse, i don't even have a google work account, never did and im getting the same error.
    I'm facing the same problem. Have you found a solution? If you did, please share
    09-20-2016 11:21 AM
  11. anirudha3501's Avatar
    I'm facing the same problem. Have you found a solution? If you did, please share
    Did u find any solution?
    09-29-2016 04:16 AM
  12. flyboy06's Avatar
    If you have a Samsung device with Secure Folder installed, uninstall Secure Folder then you can enable keyboard sync. Hopefully it will stay synced after you reinstall secure folder.
    10-08-2016 05:24 PM
  13. flyboy06's Avatar
    Update: For Samsung devices with latest Secure Folder, Google Keyboard dictionary sync gives a false error about having a "Work account". The only solution is to uninstall Secure Folder = unacceptable.

    Please leave Google feedback about this on the play store reviews and via Feedback from within the keyboard settings menu.
    10-08-2016 05:53 PM

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