Verizon Wireless painfully slow?

[x1sspic]

I recently noticed slow data speeds, and have been running speedtest repeatedly. I am only getting about 1mbs down, sometimes less, even with strong signal strength. How is everyone else making out with Verizon on the 6p? I am not quite sure when this started (I have had great speeds in the not-too-long-ago past), and wonder if this was after the March security update?

update: A coworker was kind enough to let me hijack their Galaxy Note 4 (VZW) to run some speed tests on it, and the results were even worse on that phone! So, apparently the Verizon market has really saturated/tanked recently...

 

[B. Diddy]

What does Verizon say? Could it be due to your local tower, or does this happen anywhere you go?

 

[x1sspic]

Verizon ran me through a few troubleshooting steps (I stopped short of a factory reset). Next suggestion was to go to a corporate store and try a new SIM (haven't done that yet).

I haven't been outside the local area to run a speed test yet, but I did have a co-worker kind enough to let me hijack their Verizon Galaxy Note 4. The results on that phone, using the same servers & side by side with my 6p, were even worse than the 6P.... So it seems the Verizon LTE market here has become over saturated ....

Posted via the Android Central App

 

[JoeNM84]

Yeah sounds like a Verizon issue.

 

[bjrosen]

I've seen that, it's location dependent. I noticed it in Nashua NH, Speedtest was showing 2G speeds, but when I ran Speedtest in MA everything was fine. The LTE signal strength in the Nashua location was very strong (4 bars) so it wasn't a strength issue, I could be a Verizon network issue or it could be a problem with a particular band. The next time I see that problem I think I'll use LTE discovery to see what band it's running, I suggest everyone do the same.

To start the ball rolling, I just ran Speedtest at home, got 17.83 down,4.91 up. LTE Discovery shows: Band 4, XLTE, -109 dBm.

 

[x1sspic]

Band 13, -83dBm.
1.12 down and 0.53up.

Posted via the Android Central App

 

[bjrosen]

Interesting. I was in Newton yesterday and I did a Speedtest, got 33 down 6 up on Band 4. I wonder if Band 13 is the culprit. I'll be back at the bad Nashua location on Sunday, I'll give it a try there and look at the band.

 

[Gunnyman]

I'm on band 13 too and it is painfully slow. .88 mbit down .5 up

 

[ccps]

Maryland near DC 35.3Mps down 7.7Mbps up. How do you tell what band your on?

 

[bjrosen]

I was back in Nashua this morning, made measurements in two locations about 1/3rd of a mile apart (Costco and Trader Joes). A couple of weeks ago I got a no connectivity warning at the Costco even though I had 4 bars on LTE, Speedtest showed 2G speeds. Today I was getting 3G speeds at Costco (Band 4, -86dBM), Speedtest 8.27 down 5.97 up. At the Trader Joes I was on Band 2 (-85dBm), got the no connectivity notice when I tried to use Google Maps, Speedtest was 0.39 down, 0.05 up). At home in Massachusetts (Band 4, -111dBm) I'm getting 22.84 down, 1.38 up).

To CCPS, install LTE Discovery to find the band and signal strength.

 

[Gunnyman]

is there a way to force the phone to a different band/tower?
I'm seeing 2 bars and am curious if there's maybe a closer tower with a stronger signal

 

[bjrosen]

I don't remember having this problem before the March update, did anyone else experience it before March?

 

[pamelany80]

I'm on Verizon, got the phone at launch, haven't had any speed issues with Verizon or after installing any updates. Do you have advanced calling activated on your account? I do, hope this helps.

 

[bjrosen]

How can you tell if advanced calling is enabled? In the My Verizon App I see that HD Voice is listed under Current Features but none of the 4G features are mentioned there, however they are all listed under Included Plan Features/Optional Features.

 

[yeahizme]

Just go under the settings in your phone and turn it on

 

[bjrosen]

Enhanced LTE was on, prefered network is set to LTE/CDMA, so that's not the issue.

 

[wwwjr]

I am experiencing the same issue. My download speed is 2Mbps or less and upload is anywhere from 0.5 to 5Mbps. It used to be around 30 down and 20 up. I am in the Seattle/Puget Sound area. I've got to say, I'm a little pissed right now.

Posted via the Android Central App

 

[anotherlab]

I'm not terribly impressed with the LTE speeds on Verizon with my 6P, but it''s not as bad as some of the reports. I'm still on the March update.

 

[anon(19759)]

Cell has been spotty for me. I'm feeling like this phone is just not certified for Verizon and Verizon probably has settings behind the scenes to prioritize Verizon branded devices.

Posted via the Android Central App

 

[x1sspic]

Cell has been spotty for me. I'm feeling like this phone is just not certified for Verizon and Verizon probably has settings behind the scenes to prioritize Verizon branded devices.

Posted via the Android Central App

Except my wife's Verizon iPhone 6 is getting same abysmal speed, as well as a coworker's Verizon Galaxy Note 4. Verizon's LTE speeds used to be amazing around here. My guess is that the market is getting saturated with 4G LTE devices