1. begha's Avatar
    Dear Support,

    I have Nexus 6P. Recently I have discovered that it is unable to connect to 2G network. Usually inside the city 3/4G always available. But in highways mostly 2G.

    I have tried factory reset, still not solved. My device is not even switching to 2G, when I press 2G from the preferred network no action like I am not pressing anything. (Some images attached) when changing from 3G or 4G to 2G no action happen

    I have tried many sim cards from different operators at my country and still same issue. When I put the sim card in any other phone 2G works.

    I have checked with friends who have same device and their devices work perfectly on same operators.

    To be honest recently I had to travel a lot this is why I discover it.

    My country is Saudi Arabia

    Can you help?

    Nexus 6P unable to switch to 2G signal?-screenshot_20160704-042849.jpgNexus 6P unable to switch to 2G signal?-screenshot_20160704-042903.jpg
    07-03-2016 08:59 PM
  2. GSDer's Avatar
    Sorry, perhaps because I'm using Google Fi, I'm not even offered those settings that you're seeing, so I can't check it out.

    You say that you have friends using the same device - are they also on the same OS build?

    Have you tried using their SIM in your device, and vice versa?
    07-04-2016 11:23 AM

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