1. Rick Reumann's Avatar
    A week or so ago I took my Nexus 6P out of a bookbag, and zero response from the fingerprint scanner. Tried factory reset, cleaning the sensor on the back. It simply did not register with the vibration when trying to set up a profile.
    I contacted Google and received a refurbished one.
    Sure enough, the day I receive the refurbished one, the old one started working FINE again. (Note it had been working fine since I purchased it in January.)

    So now, I'm not sure what to do.. should I keep the refurbished one or my old one? On the old one I also noticed small crack in the upper left in the black part. I mentioned it to the google rep, when I called about how to return the refurbished one sent, and he said that won't matter if you sent it back (I didn't want to seem like a jerk and send back a phone with a crack in it.)

    I'm leaning towards maybe keeping the refurbished one since it probably has a newer battery. Thoughts?
    07-08-2016 09:17 AM
  2. rhea's Avatar
    If the refurb is satisfactory to you, keep it. The old phone may have an intermittent issue that will return eventually. I couldn't guess about the battery.
    07-08-2016 11:28 AM
  3. mogelijk's Avatar
    I agree, keep the refurb as long as it seems in good shape.
    07-10-2016 11:58 AM

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