1. batzbeyond's Avatar
    Recently, my Nexus 6p has been losing signal and then it comes back... sometimes. I'm not sure if it's a problem with my phone or what, but my carrier says I should have excellent signal, where I live. When the signal goes away, it shows an X beside the triangle that usually has bars in it, but in this case it has no bars. Also, it says "Emergency Calls Only". I tried restarting my Nexus 6p, and the signal came back but after a few minutes it was gone. I don't want to continuesly be restarting my phone, so please help me out. Thank you. (: btw I'm not sure, but my sim card may be broken because when I popped it out of the sim card it bent a tiny bit and I heard some crunching. But it's weird cause I can call and text but my data is having the problem I stated above. I have not dropped it and re-seating my sim didn't do anything. but thank you.
    07-26-2016 09:18 PM
  2. LeoRex's Avatar
    Has there been any change recently? An update? Was the phone dropped at all, etc? What you are describing sounds like the radios are having a problem locking into the right towers... "Emergency Calls Only" means either you are connecting to a tower that isn't your carrier, or it is not negotiating properly with the tower and the tower is not authorizing your phone as an in-network device.

    Try re-seating your SIM card.. .maybe that's a bit off kilter.
    07-26-2016 10:18 PM
  3. GSDer's Avatar
    What carrier are you with?
    How does the device work when you're somewhere other than where you live?
    07-27-2016 12:05 AM
  4. batzbeyond's Avatar
    Re-seating didn't work.
    07-27-2016 04:18 PM
  5. batzbeyond's Avatar
    Lycamobile, I haven't tried going anywhere else. I just got the sim card.
    07-27-2016 04:19 PM

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