08-09-2016 01:32 AM
41 12
  1. Qais Arsala's Avatar
    My 10 and 12 year old figured out in 5 minutes how to bypass fingerprint security and get into my device. I called Google 855 customer service number and the rep didn't take it seriously and told me that he will put it in his notes.

    08-05-2016 05:39 PM
  2. Almeuit's Avatar
    And how did she do this? I haven't ever seen a way.
    08-05-2016 05:43 PM
  3. chezm's Avatar
    Yes, how was this done? Bold statement with nothing to go on...video of it?

    {Nexus 6P}
    08-05-2016 05:54 PM
  4. Qais Arsala's Avatar
    I locked the kids with fingerprint and a 4 digit code and they still bypassed. I'm still waiting for Google to reach out to me. Maybe the kids can be recognized.
    08-05-2016 06:03 PM
  5. Mikey D_PhD's Avatar
    So, how did they do it? Did they guess your PIN? We can't diagnose the issue unless you tell us how they did it.
    08-05-2016 06:19 PM
  6. Qais Arsala's Avatar
    I just took a video from kindle and trying to upload to YouTube or some other way to share the link. Any advice in upload from Kindle???
    08-05-2016 06:39 PM
  7. Qais Arsala's Avatar
    08-05-2016 06:57 PM
  8. Lepa79's Avatar
    Oh my god man. Your 12 year old had his finger on the back the 2nd try and most likely used his registered finger print to unlock the phone before the 2nd try. Why the BS dude?
    08-05-2016 07:11 PM
  9. Qais Arsala's Avatar
    Ok. I'll post another one. I am not in the business or have the energy to BS online. Stay tuned
    08-05-2016 07:36 PM
  10. PookiePrancer's Avatar
    Just tried what they did; it's impossible to unlock. Your son seems to have unlocked it with his finger.

    Posted via the Android Central App
    08-05-2016 07:41 PM
  11. PookiePrancer's Avatar
    Does you have trusted voice turned on?

    Posted via the Android Central App
    08-05-2016 07:44 PM
  12. TonySmithPhoto's Avatar
    I don't see both your kids figuring it out. I see your eldest with his finger on the fingerprint scanner.

    I would suggest you re run the experiment, but with the phone flat on the table, don't let them touch the back of it, and see if it can be replicated. If not, then I think they've pulled a fast one on you. Your eldest may well have gotten hold of it while it was unlocked and added his fingerprint to to the system. Another thing to try, is to wipe the fingerprint logs, and re train the device to you only. Then let them try it again.

    I'd be very surprised if it worked again.
    08-05-2016 08:20 PM
  13. Qais Arsala's Avatar
    New video with hands free

    08-05-2016 09:56 PM
  14. PookiePrancer's Avatar
    Yeah, something funky is going on here. I can't replicate what they're doing.

    Posted via the Android Central App
    08-05-2016 11:09 PM
  15. PookiePrancer's Avatar
    New video with hands free

    Would you mind posting EXACTLY what they're doing? I see:

    Wake phone with power button.
    Say "Ok, Google"
    Say "What's up?"
    Press home button.

    Those steps aren't working for me.

    Posted via the Android Central App
    08-05-2016 11:16 PM
  16. zxphenomenalxz's Avatar
    What setting do you have it at for automatically lock after sleep ? You can easily set it up to 30 minutes and it won't require you to put your password in until that 30 minutes is up.

    Posted via the Android Central App
    adam9997 likes this.
    08-06-2016 12:57 AM
  17. Qais Arsala's Avatar
    So I just checked and the sleep setting is 2 minutes. The first time they actually did is after phone was idle for 15 minutes getting charged
    08-06-2016 01:28 AM
  18. SupermanJon707's Avatar
    I still don't believe it...I've done it all on this thread and it if the fingerprint isn't there...it doesn't work

    Posted via Pokémon/Note7 Central App
    PookiePrancer likes this.
    08-06-2016 02:58 AM
  19. Qais Arsala's Avatar
    It's perfectly fine to be skeptical. It's a natural reaction, but I do know there must be some type of flaw or vulnerability. I have absolutely nothing to gain nor any kind of agenda. I bought this phone because of the incredible security it has, but when a 10 year old can get in there and bypass the fingerprint, it concerns me.
    08-06-2016 03:07 AM
  20. TonySmithPhoto's Avatar
    Hardly hands free Qais.

    Also, in between the first video and the last video, did you re set the fingerprints stored on the device? Another thing to check, is it set with any trusted locations? What about trusted voices?

    I'd still suggest that you reset the fingerprints, then try again. When trouble shooting, it's always best to take one step at a time, and change single items at a time. If you have done all that (which I don't see you saying you have changed the settings) and it's still working, perhaps take it back to the retailer you bought it from, and show them. It may be a one off, it may well be a massive issue that you've discovered, but it needs fully tested and investigated before claiming it as a massive security flaw.

    Change the trusted fingerprints and try it again, curious to see how that goes.

    Good luck.

    Nexus 6p huge security flaws-capture.jpg
    08-06-2016 06:09 AM
  21. PookiePrancer's Avatar
    You didn't answer my question: Do you have trusted voice enabled?

    Another question: Do you have Trusted Devices or Trusted Locations enabled?

    Having a trusted device nearby, or being in a trusted location, is the only way I've been able to replicate the videos. And guess what? It's SUPPOSED to work that way.

    Posted via the Android Central App
    08-06-2016 07:19 AM
  22. manusbaldspot's Avatar
    If a trusted device is in range (100 meters) it would allow the phone to remain unlocked.

    Posted via the Android Central App
    GPuba likes this.
    08-06-2016 08:13 AM
  23. GPuba's Avatar
    If a trusted device is in range (100 meters) it would allow the phone to remain unlocked.

    Posted via the Android Central App

    Posted via the Android Central App
    08-06-2016 10:41 AM
  24. tsparks1's Avatar
    That phone in the 2nd video was NOT locked. Come on man. If the screen is off that doesn't mean the phone is always locked. It appears to me that you actually don't know how to secure your phone not a flaw. Nothing to see here.
    I agree, there's something else going on here.
    08-06-2016 11:40 AM
  25. Qais Arsala's Avatar
    So here's the deal. You guys are probably right about trusted location, but how am I supposed to know to change the default out of the box setting to make it more secure? Wouldn't you think that the Google security folks would've made it secure default out of the box????
    08-06-2016 01:10 PM
41 12

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