Creeping vertical black band on the left side of the screen

[aylarry1]

Problem:
Vertical black band on the left side of the screen, gradually widening to the right. Started since a month ago, with a thin black stripe. The vertical black stripe started before Nougat update. No change after the 7.0 update. The widening of the band continues after the update.

The touchscreen function is not affected on the black band. The screenshot image shows that screenshot-taking is not affected.

Nexus 6p
- bought in March 2016.
- Android 7.0.

Any help is appreciated.

 

[RHChan84]

Sounds like the screen is failing. Either that or a loose connection.

 

[aylarry1]

Any idea if the warranty will cover failing screens?

 

[B. Diddy]

Welcome to Android Central! Does that show up in Safe Mode as well? https://support.google.com/nexus/answer/2852139?hl=en

 

[edwin walke]

I would call and ask for warranty repair.

 

[RHChan84]

Any idea if the warranty will cover failing screens?

It's worth a call. Did you get it from google? If not Huawei might be an option but customer service isn't the best from them.

 

[aylarry1]

Welcome to Android Central! Does that show up in Safe Mode as well? https://support.google.com/nexus/answer/2852139?hl=en

Tried Safe Mode - the vertical black band remained unchanged.

 

[aylarry1]

It's worth a call. Did you get it from google? If not Huawei might be an option but customer service isn't the best from them.

Got mine from Huawei. Will pay their service centre a visit later this week then.

 

[B. Diddy]

Tried Safe Mode - the vertical black band remained unchanged.

Almost certainly hardware. I hope your exchange or repair goes smoothly!

 

[aylarry1]

Update: Went to Huawei service centre today and they gave me a new phone.
Thanks for your responses!