06-07-2017 04:01 PM
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  1. sportex's Avatar
    If your outside the USA try changing the default language to USA. I'm in the uk and it worked for me
    03-14-2017 03:58 AM
  2. brutos08's Avatar
    If your outside the USA try changing the default language to USA. I'm in the uk and it worked for me
    Am in the UK just tried this and it worked after a reboot or two also worked on my mate 9
    03-19-2017 06:26 AM
  3. TonySmithPhoto's Avatar
    Update...

    I'll admit, I was a little skeptical about changing the language, (yeah I know, it's just me though ha ha) but yes, worked perfectly.

    I changed the language, and it was immediately available, no restart needed. I changed the language back to English UK and it's still available.

    I'm in the UK, on Vodafone if it helps anyone.
    03-19-2017 01:35 PM
  4. TonySmithPhoto's Avatar
    Argh... Another update, woke this morning to normal Google function, no Google Assistant now.
    03-20-2017 07:58 AM
  5. Robisan's Avatar
    Anyone know how to stop the Set up Trusted Voice notification that pops up every few days? How do I permanently say "no thanks?" TIA
    03-21-2017 06:54 PM
  6. brutos08's Avatar
    Yep if you change the language back to English UK it reverts to Google now
    TonySmithPhoto likes this.
    03-22-2017 06:05 AM
  7. puch96's Avatar
    There have been several reports on the web regarding Google Assistant disappearing from Nexus 6p and reverting back to Screen search function. I'm one of them.. I'm not sure if it is Google server side issue, or it is that I'm in Japan at the moment and maybe not supported here.... Strange. My language settings still says English US
    03-24-2017 02:25 AM
  8. Buddy1969's Avatar
    How about language restrictions? I heared, that the Assistant won't come on phones which are not set to english language??
    03-24-2017 07:40 AM
  9. neo905's Avatar
    How about language restrictions? I heared, that the Assistant won't come on phones which are not set to english language??
    U.S. English to be more specific. I had .Y phone set to Canadian English and it didn't work.
    03-26-2017 10:56 AM
  10. Buddy1969's Avatar
    U.S. English to be more specific. I had .Y phone set to Canadian English and it didn't work.
    Meh ... thanks for the info.

    Why is Google going only half the way?
    03-27-2017 12:43 AM
  11. brutos08's Avatar
    Seems only US English works
    03-27-2017 03:36 AM
  12. PGrey's Avatar
    It's tough, I've done some NLU design work and managed some work in this area.
    Even something as simple as a location/accent change can be tricky, little things like figuring out what "eh" meant, when parsing a phrase ;-]

    Then there's location-based services too. When you ask the assistant for things, other than built-in functions, it'll often use plug-ins, typically called "skills" or similar. These skills are often finely-honed, or at least pass a certain reasonable-use threshold for a location/language.
    When you move outside of that location, sometimes the "crickets" response to a query can be perceived as a quality issue. "I just tried this last week, and it worked great" isn't something they want to hear, particularly often (say you were looking for a meat-potatoes restaurant one week, but were after "poutine" because now you're in Vancouver, instead of Seattle. Can the NLU model handle this concept, and even if it can, are there any providers for the locale, that make any sense, to "hand off" to?
    What if I'm looking for "poutine" in Florida, there's a good one to try ;-]
    It can really get crazy from there, the permutations for something simple like "I want to hear some rock music", vs, "I want to rock out to some Boston from the 80's", two fairly simple intents, but VERY tricky for the model to decipher exactly what you're after (hint, the first one is probably pretty easy to implement across multiple models).

    The logic behind NLU and intent is mind-boggling, if you ever find yourself immersed in it. Yeah, you can draw some "happy pathway" diagrams that show it'll work, but users don't often follow these, pretty much only the testers.

    This is all supposition of course, from my experience, I have no knowledge of Google's internal decision process in these cases, but if their desire for search-accuracy is any indication, well...
    brutos08 likes this.
    03-27-2017 12:41 PM
  13. Buddy1969's Avatar
    @PGrey: that all is true and good ... but all of these points are problems that have already been solved. See Alexa from Amazon. Oh, and Google Now itself works nice in German.
    So ... no.
    03-28-2017 12:50 AM
  14. PGrey's Avatar
    Actually, I was doing some work recently, on some Alexa work. I can't really say much, but I can say that this is definitely a problem in more than the Assistant.
    No question, the basic NLU problems have (mostly, as long as your accent is close to the NLU) long been mostly resolved, and things like Now work great in a bunch of languages.

    That's a whole different deal from being able to tell that someone said they want to "get down and groove to some blues" or "drown my sorrows in some blues" vs they want to "listen to a blues album" (just a couple of quick examples, look up "NLU example problems" if you really want to read a LOT of crazy language issues that no one ever considers).
    Some of these constructs work fine, ported to another language, others work okay, some fail completely.
    The Assistant has a lot more skills and such, than Now had, amongst other things.
    What if, say I'm in Sudan, and my local NLU manages to determine that I really want to hear a blues album. But nothing is on my device, hmm.... Now in the US, we'd fire off a host of listening and purchase options, probably even over-matching what the user was after. We might even succeed in selling the user something.
    In Sudan, well, maybe, there's a music service that offers a limited selection. Due to DRM and other issues though, there might be zilch available, getting back to the "crickets issue". I'm pretty sure they want to avoid these scenarios, based on my experience with other creator/owners of voice-assistant type services, but that's just my experience, a severe under-match has always been a big red flag.
    Just throwing up a bunch of search results was considered only marginally better too, than nothing (not exactly "friendly", in accordance with the assistant type model).

    The Germany implementation is MUCH easier, plenty of good solid tech "backbone" there, music services with DRM already resolved, and lots of extra disposable capital to drive the whole system, including the development of that language/locale. Sadly, the economics of it really do drive a fair amount of the effort, again, IME.

    Not saying that some of these others won't "fill in", eventually, but I'm guessing there's a threshold of sorts, across several areas, that gates the release for a language/locale(s), beyond just a good NLU and intent model.

    If you read some of the press releases for Google Assistant, they note that the UK, Germany, Canada, and some others are slated for the very near future. There's one thing in common with all.
    03-28-2017 02:15 AM
  15. Buddy1969's Avatar
    Of course, as I am from Austria, a typical guy from Germany wouldn't understand my german anymore than an american would understand a proper Yorkshire accent in the UK.

    But when I mutter my commands to a digital assistant like Alexa or Google Now, I normally use proper high german and have no problems whatsoever...
    The devices understand me ok. That's why I scratch my head, why Google supports German in Google Now but suddenly would have problems with that language in the assistant...

    Additionally, they deliver the assistant already with the Pixel Phones and in Allo. I would be surprised if the language restricitons are valid there as well...

    But ok, whatever. I settle for Google Now and wait a bit longer.
    03-28-2017 06:48 AM
  16. stoney2333's Avatar
    Still no Google assistant in the UK, Google home is released in the UK next week, they probably are holding off until then to allow us to use Google assistant... Used to love having a Nexus, all the newest features as they were released by Google... Now , since the pixels, not so much, i may as well have an LG or Samsung
    03-28-2017 11:07 AM
  17. PGrey's Avatar
    That's pretty cool, German must have less "accent issues" than English.
    I'm fortunate enough to have grown up in AK, which apparently has one of the least-accent affected English, from what I've read over the years. I tend to be able to make most any voice app understand me, sometimes with a little attention to what I'm saying. Having spent time working in the industry, I watch, as many around me struggle to do the same, and often even fail or give up, or use an automated script instead (and we wonder why people don't use these, hmm... ;-0).

    I agree though, it's odd that they're "holding out" on the Assistant in locations where obviously Google Now is working fine, or maybe it's just our perception. Google has some numbers on mis-recognitions, and also how many "successes" a voice interaction had, in a given language/locale/etc. You can bet they slice/dice those numbers, 10 different ways, to look at how/when they roll out the Assistant.
    There's some crazy-high numbers around what happens, if someone tries an "assistant" and fails, and how quickly they abandon. I'd bet they're looking at some cross-section of these numbers, and trying to hit the best "sweet spot", where they don't lose current users, but also don't lose them through a bad experience.
    We might tend to think of a "success" as being able to call someone, or find an address, but they might be looking more at things like being able to book a restaurant at your guided destination, get tickets near a vacation destination (say if I was using my English assistant, in Germany, and wanted some festival tickets, or they wanted to show me them, near my destination), or a whole host of other metrics...

    Who knows, I could be off in the weeds here too, I only have perception on some other voice assistants, not Google's, but I've definitely seen some interesting commonalities now, having worked on more than one...
    03-28-2017 01:35 PM
  18. brutos08's Avatar
    Still no Google assistant in the UK, Google home is released in the UK next week, they probably are holding off until then to allow us to use Google assistant... Used to love having a Nexus, all the newest features as they were released by Google... Now , since the pixels, not so much, i may as well have an LG or Samsung
    I got it on my Mate 9 but nothing on the Nexus 6P yet
    Am in UK also
    03-29-2017 04:10 AM
  19. stoney2333's Avatar
    Is your mate 9 set to UK English or US English?
    03-29-2017 12:23 PM
  20. PGrey's Avatar
    I went ahead and added UK English to my 6P, which previously only had US English.

    Went back into the Assistant, and it had a cool UK accent, but it worked fine, other than my "UK English" was somewhat "less than completely accurate" ;-]
    The phone responded with a UK English acccent though, no question.

    I'd bet that the setting is based on locale, or some combination of locale and then secondarily, language.

    Has anyone in the UK tried adding US English, setting it as primary, and seeing if the Assistant comes up? If it did, then my little experiment would indicate you could then switch back to UK English, and it would persist.
    03-29-2017 01:20 PM
  21. stoney2333's Avatar
    I think someone tried but it reverts to now a day or so after changing back to UK English
    03-29-2017 03:35 PM
  22. brutos08's Avatar
    Is your mate 9 set to UK English or US English?
    Mate is in UK English
    03-30-2017 07:46 AM
  23. brutos08's Avatar
    I went ahead and added UK English to my 6P, which previously only had US English.

    Went back into the Assistant, and it had a cool UK accent, but it worked fine, other than my "UK English" was somewhat "less than completely accurate" ;-]
    The phone responded with a UK English acccent though, no question.

    I'd bet that the setting is based on locale, or some combination of locale and then secondarily, language.

    Has anyone in the UK tried adding US English, setting it as primary, and seeing if the Assistant comes up? If it did, then my little experiment would indicate you could then switch back to UK English, and it would persist.
    Yes i tried this it worked but once i switched back to UK English it went away
    03-30-2017 07:52 AM
  24. Buddy1969's Avatar
    Alright, I added English US to my list and put it on top. I emptied the Google app and Google Play Services Cache. REbooted the device.

    Now how do I start the Assistent? The phone don't react to "Ok Google" anymore ... hmmm.
    Holding the home button Shows a different menu than before, but I am not sure if this is due to the change of language...

    Any advice?

    PS: I found the Assistent Settings and found out I have to train the voice recognition. Shame is, that it doesn't work. I have to say ok Google three times ... it did work once inbetween 20000 times saying ok Google, but I will never get it to recognize me three times at that rate ... omg, what a crap.

    With Google now it did work fine.

    gosh...

    pps: turning the language back to german did solve the problem (even though my spoken english is very good and even people from the UK would put my accent "roughly somewhere around London").
    Strange, strange.
    Nevertheless, the assistant stayed (can still start the Settings etc).

    So: assistant in german now. Ok, I'll take it as long as it works.
    03-31-2017 05:20 AM
  25. PGrey's Avatar
    Alright, I added English US to my list and put it on top. I emptied the Google app and Google Play Services Cache. REbooted the device.

    Now how do I start the Assistent? The phone don't react to "Ok Google" anymore ... hmmm.
    Holding the home button Shows a different menu than before, but I am not sure if this is due to the change of language...

    Any advice?

    So: assistant in german now. Ok, I'll take it as long as it works.
    Not sure about the German part, odd.

    To check if you have the Assistant, click on the Settings (three little dots), on the new screen that comes up, when you hold down the Home button.
    If you see a bunch of new settings and a "Google Assistant" at the top, you know you're on the new Assistant.
    03-31-2017 12:08 PM
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