1. Hitaku's Avatar
    Today I've come to notice that I no longer get any sound when listening to any media, unless my headphones are plugged in. I can hear calls fine, I hear notification sounds fine, but when it comes to music, YouTube, Twitch, etc, I can't hear anything. All volume settings are maxed and I've restarted my phone twice. I would very very much like to avoid doing a factory reset. For what it's worth, I'm rooted. It's strange to me that I can still hear notifications and calls fine. Is there anything I can do to fix this?

    Edit: I've tried installing the app SoundAbout as others have suggested for similar issues, but it doesn't seem to fix anything.
    07-09-2017 03:24 PM
  2. N4Newbie's Avatar
    A while back someone had a similar problem that turned out to be caused by a game he had installed; when he told the game to mute sounds, it muted *all* media sounds, even when the game was not active in the foreground...
    07-09-2017 04:58 PM
  3. Hitaku's Avatar
    Turns out I just had to restart my phone a few more times. I found a suggestion from someone that said to power cycle it (turn off and leave off for 30 seconds) 5 times and that did the trick! Hope this helps someone else that ends up with this issue down the road.
    07-10-2017 04:18 AM
  4. Hitaku's Avatar
    Not sure what it was that causes it, but the above solution did the trick!
    07-10-2017 05:25 AM
  5. GSDer's Avatar
    That's very odd. If it happens again I'd suggest booting into Safe mode - that will eliminate 3rd party applications from the equation.
    07-10-2017 12:27 PM
  6. BigGus101's Avatar
    My media volume stopped working after I dropped it in snow a few days ago. I could hear notifications and phone calls, but not YouTube or any games. I could also hear media through headphones, which made me think it wasn't the speakers that were broken, but some sort of software issue. I came to this forum to look for answers, but nothing was working. I restarted it about 10 times, left it in rice overnight, tried multiple audio fixing apps but still nothing seemed to work.

    After 24 hours with no luck, I shut it down and left it for a day, thinking I would need a replacement. But miraculously, then next day when I switched it on just to see if anything had changed, the volume suddenly started working.

    I just posted this to tell anyone who is in the same situation as I was, just try leaving your phone for a while, and just maybe it might work.
    deiu9999 likes this.
    03-07-2018 11:29 AM
  7. coxe87b's Avatar
    I have the exact same issue except my wife dropped the tablet in the sink. Ringer and notification volume works but no media volume on any app after multiple reboots. I'll leave it for a day and see... Fingers crossed.
    05-23-2018 06:38 AM
  8. FireBoy153's Avatar
    Its been a while i see... but DO NOT DISTURB was on, caused this for me
    01-02-2019 08:51 PM
  9. deiu9999's Avatar
    My media volume stopped working after I dropped it in snow a few days ago. I could hear notifications and phone calls, but not YouTube or any games. I could also hear media through headphones, which made me think it wasn't the speakers that were broken, but some sort of software issue. I came to this forum to look for answers, but nothing was working. I restarted it about 10 times, left it in rice overnight, tried multiple audio fixing apps but still nothing seemed to work.

    After 24 hours with no luck, I shut it down and left it for a day, thinking I would need a replacement. But miraculously, then next day when I switched it on just to see if anything had changed, the volume suddenly started working.

    I just posted this to tell anyone who is in the same situation as I was, just try leaving your phone for a while, and just maybe it might work.
    Hi,

    I had the exact same problem, just that I have an LG V20. So, same as you, I dropped it in the snow and then when I reached home, no media sound, no sound during calls (but I can hear the ringtone when someone calls me), also in my case but other then that, headphones sound worked, and also the notifications worked. It`s the media sounds that are not working.. But eventually, it worked again by itself after a few hours..
    Today it happened that I poured some tea on the phone by mistake but thanks to the case I don`t think that water got in the phone at all.. Still, the problem with sound appeared again.
    Is this some kind of fail safe feature in the software? I dunno...
    01-19-2019 04:12 AM
  10. KC9999's Avatar
    Hope this help, I have the same issue only at night. Almost go ahead with the factory reset.

    Finally found the issue....for my phone anyway.

    When "do not disturb" is on i have my media sounds accidentally muted.

    As soon as I unable it, the media sounds works!!!

    Hope this help
    07-31-2019 06:45 AM

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