- Mar 8, 2011
- 191
- 1
- 18
After my poor experience with Google support (where I got nowhere) I shot out an email last week to Google about my Nexus 6P screen lifting off the phone due to a puffed battery. I explained I felt this was a manufacturing defect and should not be subject to a warranty issue since the phone is not even 2 years old. I also mentioned all the boot loop issues going on that I had no confidence in the phone lasting.
So today I got email from Google, they are going to swap my used 6P for a new Pixel XL with an advanced shipment. It does require a credit card but once the 6P is received they will credit my account.
It probably helped that I bought the phone from Google.
I accepted their offer, I am waiting for a link to fill out the info and place the order.
So today I got email from Google, they are going to swap my used 6P for a new Pixel XL with an advanced shipment. It does require a credit card but once the 6P is received they will credit my account.
It probably helped that I bought the phone from Google.
I accepted their offer, I am waiting for a link to fill out the info and place the order.