I cracked my 6p screen a couple of weeks ago. I do have Nexus Protect, so I went through the online process via Assurant, including the $80 deductible, and my replacement device was a refurbished Nexus 6p. That's fine with me. I'd hate to lose the dual front facing speakers. The battery on the first one they sent me showed only 85% health via accubattery. I called to complain and they didn't make any trouble at all about shipping out another one. The replacement for the replacement checks in at 100% battery health. They made it clear that these ship directly from Google, not from them.
09-14-2017 02:28 PM