1. vinayak1980's Avatar
    Recently bought a Nokia 6 with Android nougat. I noticed that when I run any games or other apps, the apps get stuck up and close on their own ( though they remain on n the list of minimised apps) and the phone locks on its own immediately. This time the phone doesn't unlock with fingerprint but requires the 9 point pattern for unlocking. Sometimes I lose my wallpaper too. Thanks in anticipation
    09-30-2017 09:45 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Moved from the Nougat forum to the Nokia 6 forum.

    Are all of these apps installed through the Google Play Store, or some other source?

    Do you have any 3rd party battery-saver or "RAM booster" apps installed?
    10-01-2017 02:32 AM
  3. vinayak1980's Avatar
    Most of the apps are the default apps that came preinstalled in the phone like Amazon and Google. The only apps I installed myself are WhatsApp, Facebook lite and cricbuzz. They are also from Google play store. I have not installed any battery saver or ram booster apps.
    10-01-2017 03:09 PM
  4. vinayak1980's Avatar
    Could it be an issue with the hardware? All suggestions/advice are most welcome.
    10-01-2017 11:05 PM
  5. B. Diddy's Avatar
    It might be a problem with the hardware or firmware. Does it happen in Safe Mode as well?

    10-01-2017 11:18 PM
  6. vinayak1980's Avatar
    Thanks. Yes, it happens in safe mode too.
    10-02-2017 02:31 AM
  7. B. Diddy's Avatar
    Is everything up to date (i.e., the system, as well as preinstalled system apps in the Play Store)? If so, then it's probably not worth further troubleshooting if you can return or exchange the phone.
    10-02-2017 11:14 AM

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