02-22-2018 09:42 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I was browsing on chrome, on tapping upon a photo and tapping back the phone screen turned black. On pressing the power key the lock screen appeared but none of icon were working on tapping (icons like swipe to unlock, camera and call) and then the screen blacked out. After that lockscreen is appearing and blacking out again and again...
    01-21-2018 08:27 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    It sounds like a hardware or software failure, but try booting into Recovery for a Cache Partition wipe.

    Also, if you're using an SD card, it may just be causing trouble.
    01-21-2018 09:30 AM
  3. Jyothil's Avatar
    Jyothil
    Originally Posted by Android Central Question
    I was browsing on chrome, on tapping upon a photo and tapping back the phone screen turned black. On pressing the power key the lock screen appeared but none of icon were working on tapping (icons like swipe to unlock, camera and call) and then the screen blacked out. After that lockscreen is appearing and blacking out again and again...
    02-22-2018 12:06 PM
  4. Jyothil's Avatar
    Jyothil
    Nokia 6 is giving me trouble in unlocking phone.not even single icon is working. Only option am left with is switch off on that's it.how can I get help? Last month only I purchased it?
    02-22-2018 12:08 PM
  5. desiboyAT's Avatar
    desiboyAT
    I would say get that exchanged, or try downgrading Android version.
    02-22-2018 09:42 PM
« on the nokia 6 does it have the loop home screen option ? | Nokia 6 - latest Google Security patch causing frequent crashes and heating up of phone »

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