1. Android Central Question's Avatar
    Hey there, I have a Nokia 6 and today I got a notification to install Android Pie. I chose to do so and I pressed "restart". After 30 minutes or so, I checked my phone to see if there was any progress, although I knew it would take a while since it was a big update. All I saw was the Nokia logo screen. I waited for another hour and still the same, so I decided to manually restart the phone and it worked. I entered the pin aaaand back to the same screen. I restarted it again manually and although I saw various options in the pin input screen and I could choose to restart and shut down my phone, after I entered the pin it saw the same screen, again.
    I'm going to do some grocery shopping now and see if when I come back there's any replies or progress on the update, thanks in advance!
    02-22-2019 09:08 AM
  2. Rukbat's Avatar
    If it still isn't working, bring it to your carrier and ask for assistance. Unless the phone isn't carrier-branded, the carrier sent the update, so it's their liability if anything got messed up. (If it's not carrier-branded, contact Nokia - it's their liability, since they sent the update.)
    02-22-2019 02:51 PM

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