1. dangerousfen's Avatar
    When on a call, my screen keeps flashing on and off despite the fact that the phone is touching my ear. This results with my face touching the mute button constantly.

    Anyone else having this issue?

    I'm still on Oreo as my Pie update hasn't shown up as yet.
    12-01-2018 07:23 PM
  2. B. Diddy's Avatar
    Does it also happen in Safe Mode? https://www.hardreset.info/devices/n...a-7/safe-mode/
    12-02-2018 01:12 AM
  3. dangerousfen's Avatar
    Thanks for that tip. Set it into safe mode then made a call and it still flashes. Guess it's either a sensor fault or a software glitch. If it's software, it may get sorted when Pie drops.
    12-02-2018 05:35 AM
  4. B. Diddy's Avatar
    See if wiping the cache partition does anything: https://www.hardreset.info/devices/n...recovery-mode/. If that doesn't work, a factory reset is worth trying as well.
    12-02-2018 11:39 AM
  5. dangerousfen's Avatar
    I've had enough now. The phone is only a week old, so it's going back to CPW in the morning. Only problem is that their customer service is crap but I want an exchange unit so we could have some fireworks tomorrow.
    12-02-2018 03:41 PM
  6. B. Diddy's Avatar
    Good luck! Have a stress ball or voodoo doll in your hand while you're on the line.
    12-02-2018 04:55 PM

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