1. Mick1965's Avatar
    Strange problem with my Nokia 8 (8.1) and the missus's Nokia 5 (8.0).

    If I get a message through Whatsapp containing an image the notification sound gets cut short ie. it only plays the first 3/4 of a second of the sound.
    Now If I get another message without an image the sounds plays complete.
    It makes no difference if its a custom or a system notification sound.

    Not sure if this is a problem with the phones or the OS or Whatsapp.

    Any one heard of this
    02-23-2018 04:26 AM
  2. neo158's Avatar
    I had this issue on my Nexus 5X but I noticed it would occur more often if I received two notifications in quick succession.
    03-05-2018 05:09 AM
  3. Mick1965's Avatar
    Normal messages just containing text, work fine.
    Just when I receive a picture, the notification tone gets cut to a fraction of the length of what it should be.

    I've been in contact with whatsApp, with messages going back and forth, I ended up videoing the problem for them.
    They finally admitted there was a problem and will likely fix it in an upcoming release.
    neo158 likes this.
    03-13-2018 10:55 AM

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