1. anon(10519450)'s Avatar
    Hi,
    Just setup my new Shield but are encountering some problems.

    I updated to Android TV 8.0.0
    My Google account is a G Suite account.
    I have no problem using Google services in a browser

    My issues

    1) "Account Action Required"
    I have a notification bugging me and every time I click it, i briefly see "checking info" and the screen flickers a few times and I'm send back to the home screen.

    How to take the action required, or just remove the notification?

    2) Problems signing into Google services
    I can't sign into any Google service (Play Music and Youtube). When I ie. try to sign into YouTube. I go to the app and click forward to the Accounts section. Here I see a "Sign in" button, but when I click it nothing happens and I hear the buzz-sound indication that I cannot click it.

    If I try Google Music my system account email is suggested to sign in, but when I click forward to sign in, I get the error "Sorry, we were unable to connect to the server to add the account. Please try again later".

    Please help
    Thanks
    09-09-2018 06:54 AM
  2. anon(10519450)'s Avatar
    Bonus info
    Initially I used the Shield remote to setup wifi and Google account, but as I had the problems above, I did a factory reset and used the http://androidtv.com/setup. It had no impact and I still have the same issues mentioned above.
    09-09-2018 06:58 AM
  3. anon(10519450)'s Avatar
    UPDATE - SOLVED
    It turned out that both problems were caused by G Suit setting under Mobile Device Management which did not support device management of Android TV. I therefore made a custom sitting to allow Android devices to be unmanaged. Problem solved
    09-10-2018 08:33 AM

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