why is my sms service acting wierd

rasmus1070

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Mar 23, 2016
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every time i receive a sms, it will just create a whole new conversation. Can some of your please help? I am using my OnePlus Two by the way.
 
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B. Diddy

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Welcome to Android Central! Are you using the stock Messaging app? Does this occur with other SMS apps? And to be clear--you're saying that if you already have an SMS conversation with a contact, and that contact sends you a new SMS, it will create a new conversation instead of including it in the existing one?
 

B. Diddy

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I suggest contacting your carrier, since the SMS service is specific to the carrier, not the phone.